We are preparing to deploy a new SBR EE 6.1.7 in a RHEL VM. The simple installation & configuration ran smoothly up until I need to access the SBR Administrator, where we kept stumbled on "Error authenticating user" dialog box, while the log files showed "read access to URI '/' denied due to failed logon attempt" lines.
During the few first configurations I put the RHEL's root username as the initial admin user, and even the root has a valid password (confirmed by SSH), it can't be used to log in to the Administrator. I've tried to put other users during the configuration (with valid password) but it didn't work either. I've also tried to use the trial license alternatingly with the purchased license, but it made no difference.
I've done numerous SBR installations, both Carriers & Enterprise editions, but I don't recall stumbling to this kind of issue before. Did I miss something here?
------------------------------------------------------- Adityo Ari Nugroho JNCIP-ENT Innovative Champion the aim of my journey is the journey itself
In Steel-Belted Radius 5.0 or later it is possible to recreate the initial administrator account; so that you can regain access to the Admin GUI.
In Solaris / Linux:
Login as the root user and open a command shell.
Navigate to the Steel-Belted Radius directory:
The default SBR 5.x location is /opt/funk/radius.
The default SBR 6.x location is /opt/JNPRsbr/radius.
Issue the following commands: echo <username> > initial_admin_account.dat
cat initial_admin_account.dat (ensure that username is in .dat file)
Note: The <username> should be the actual username of an admin account. You must remove the <> surrounding the name. There is a redirect '>' used in the echo or cat commands to send the output to the file.
The file should be read and then deleted during SBR's startup process.
Verify that the file has been removed.
Once the service has restarted, attempt to login to the Admin GUI with the same username provided in initial_admin_account.dat.
Hope this should resolve your issue.
Note: If I have answered your questions, you could mark this post as accepted solution, that way it could help others as well. Kudo will be a bonus thanks!