Identity & Policy Control - SBR Carrier & SRC
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Identity & Policy Control - SBR Carrier & SRC

Unable to start SBR on Linux server.

‎02-26-2013 11:22 AM

Hello community, 

 

I'm working on a SBR lab using version 7.5 Carrier. Install goes well, also configuring. 

 

The system is a Virtualized server runnning 8GB of RAM and 4 virtual cores.

 

However, everytime I try to start the sbrd service it gives me the following error:

 

[root@JuniperSMP radius]# service sbrd start
Starting radius server processes
RADIUS: Process ID of daemon is 2500
RADIUS: Starting DCF system
[root@JuniperSMP radius]# Document Root: /opt/JNPRsbr/radius/
RADIUS:
RADIUS: Steel-Belted Radius licenses
RADIUS: License String: Additional Info:
RADIUS: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Run license - expires 5/31/2013 - 1k sessions
RADIUS:
RADIUS: Total concurrent sessions licensed: 1000
RADIUS:
RADIUS: Allowed Transactions Per Second: 100 TPS
RADIUS:
RADIUS: Licenses enable this server to:
RADIUS: Run
RADIUS:
RADIUS: Licensed for Steel-Belted Radius Carrier
RADIUS: Attribute Editing enabled
RADIUS: Unable to initialize 3GPP2 Mobile IP
RADIUS: Failed to initialize Radius administration infrastructure
RADIUS: DCF system failed to start (hr = -2147467259 from dcfWaitStarted)
RADIUS: failed to start Radius Server ...
RADIUS: system.log: 02/26/2013 13:17:05: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 13:17:05: (0) from: SbrLegacyStartup.cpp:39
RADIUS: system.log: 02/26/2013 13:17:05: message: Legacy startup failed
RADIUS: system.log: 02/26/2013 13:17:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 13:17:05: (1) from: /home/localBuild/20130107075812/Source/SBR/../fsw/Linux/dcf1/include/dcf/dcfObj
RADIUS: system.log: 02/26/2013 13:17:05: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 13:17:05: (0) from: DcfInstanceBuilder.cpp:317
RADIUS: system.log: 02/26/2013 13:17:05: message: instance 'SbrLegacyStartup' returned an error from Start(), cannot continue starting the component
RADIUS: system.log: 02/26/2013 13:17:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 13:17:05: (1) from: dcfInitEngineClient.cpp:58
RADIUS: system.log: 02/26/2013 13:17:05: message: Exception Handled
RADIUS: system.log: 02/26/2013 13:17:05:
RADIUS: system.log: 02/26/2013 13:17:05: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 13:17:05: (0) from: dcfInitEngineImpl.h:212
RADIUS: system.log: 02/26/2013 13:17:05: message: error return from IDcfInitWork:Smiley FrustratedtartWork
RADIUS: system.log: 02/26/2013 13:17:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 13:17:05: (1) from: dcfInitEngineImpl.cpp:220
RADIUS: system.log: 02/26/2013 13:17:05: message: init engine run failed with exception thrown
RADIUS: system.log: 02/26/2013 13:17:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 13:17:05: (2) from: DcfInitEngine.cpp:89
RADIUS: system.log: 02/26/2013 13:17:05: message: Exception Handled
RADIUS: system.log: 02/26/2013 13:17:05:
RADIUS: system.log: 02/26/2013 13:17:05: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 13:17:05: (0) from: dcfInitThreadContext.cpp:55
RADIUS: system.log: 02/26/2013 13:17:05: message: failed to start system
RADIUS: system.log: 02/26/2013 13:17:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 13:17:05: (1) from: dcfInitThreadContext.cpp:59
RADIUS: system.log: 02/26/2013 13:17:05: message: Exception Handled
RADIUS: system.log: 02/26/2013 13:17:05:
RADIUS: system.log: 02/26/2013 13:17:05: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 13:17:05: (0) from: dcfInitThreadContext.cpp:55
RADIUS: system.log: 02/26/2013 13:17:05: message: failed to start system
RADIUS: system.log: 02/26/2013 13:17:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 13:17:05: (1) from: dcfInitThreadContext.cpp:59
RADIUS: system.log: 02/26/2013 13:17:05: message: Exception Handled
RADIUS: system.log: 02/26/2013 13:17:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 13:17:05: (2) from: dcfInitThreadContext.cpp:60
RADIUS: system.log: 02/26/2013 13:17:05: message: aborting start up process due to exception
RADIUS: system.log: 02/26/2013 13:17:05: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 13:17:05: (3) from: dcfInitThread.cpp:241
RADIUS: system.log: 02/26/2013 13:17:05: message: Exception Handled
RADIUS: system.log: 02/26/2013 13:17:05:
RADIUS: Initialization failure, server shutting down
RADIUS: Server shut down after failure
RADIUS: DCF system shutting down
RADIUS: DCF system failed to shut down (bad hr -2147467259 from dcfWaitStopped)

 

If I could get some insight into this issue I'd be very grateful.

 

Kind regards. 

16 REPLIES 16
Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-26-2013 11:26 AM

What version of Linux are you running?

 

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-26-2013 11:28 AM

Since I don't have a rhel license I'm running Scientific Linux 6.1 x64

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-26-2013 11:32 AM

Hi Sergei,

SBR isn't supported on anything other than Red Hat 6.1.  If you are attempting to use anything else you will have to make sure all of the necessary libraries are included in the version you are attempting to run.  

 

-Vin

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-26-2013 11:43 AM

Thank you fot your reply.

 

I used yum to install the package so it could automatically retrieve all the required libraries, it did downloaded all the files and installation went smoothly, are there any other libraries that I should be aware of? 

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-26-2013 11:56 AM

Yes there may be other libraries that are standard with Red Hat that are not included with the version you are running.

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-26-2013 11:58 AM

yum will pull in the list of dependencies that were identified as necessary in QA.  We only qualified Red Hat, so there's no telling what might be missing.  

 

 

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-26-2013 12:01 PM

Ok, so the only way to go is installing on red hat 6.1? 

 

Thanks. 

Identity & Policy Control - SBR Carrier & SRC
Solution
Accepted by topic author Skortscheff
‎08-26-2015 01:27 AM

Re: Unable to start SBR on Linux server.

‎02-26-2013 12:03 PM

Yes that is correct.  Your welcome.

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-26-2013 03:19 PM

Hello,  

 

I have installed the package on a RHEL 6.1 server and got exactly the same message: 


[root@JuniperSBR2 install]# service sbrd start
Starting radius server processes
RADIUS: Process ID of daemon is 4653
RADIUS: Starting DCF system
[root@JuniperSBR2 install]# Document Root: /opt/JNPRsbr/radius/
AppleTalk
AppleTalk
AppleTalk
RADIUS:
RADIUS: Steel-Belted Radius licenses
RADIUS: License String: Additional Info:
RADIUS: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Run license - expires 5/31/2013 - 1k sessions
RADIUS:
RADIUS: Total concurrent sessions licensed: 1000
RADIUS:
RADIUS: Allowed Transactions Per Second: 100 TPS
RADIUS:
RADIUS: Licenses enable this server to:
RADIUS: Run
RADIUS:
RADIUS: Licensed for Steel-Belted Radius Carrier
RADIUS: Attribute Editing enabled
RADIUS: Unable to initialize 3GPP2 Mobile IP
RADIUS: Failed to initialize Radius administration infrastructure
RADIUS: DCF system failed to start (hr = -2147467259 from dcfWaitStarted)
RADIUS: failed to start Radius Server ...
RADIUS: system.log: 02/26/2013 17:16:39: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 17:16:39: (0) from: SbrLegacyStartup.cpp:39
RADIUS: system.log: 02/26/2013 17:16:39: message: Legacy startup failed
RADIUS: system.log: 02/26/2013 17:16:39: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 17:16:39: (1) from: /home/localBuild/20130107075812/Source/SBR/../fsw/Linux/dcf1/include/dcf/dcfObj
RADIUS: system.log: 02/26/2013 17:16:39: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 17:16:39: (0) from: DcfInstanceBuilder.cpp:317
RADIUS: system.log: 02/26/2013 17:16:39: message: instance 'SbrLegacyStartup' returned an error from Start(), cannot continue starting the component
RADIUS: system.log: 02/26/2013 17:16:39: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 17:16:39: (1) from: dcfInitEngineClient.cpp:58
RADIUS: system.log: 02/26/2013 17:16:39: message: Exception Handled
RADIUS: system.log: 02/26/2013 17:16:39:
RADIUS: system.log: 02/26/2013 17:16:39: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 17:16:39: (0) from: dcfInitEngineImpl.h:212
RADIUS: system.log: 02/26/2013 17:16:39: message: error return from IDcfInitWork:Smiley FrustratedtartWork
RADIUS: system.log: 02/26/2013 17:16:39: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 17:16:39: (1) from: dcfInitEngineImpl.cpp:220
RADIUS: system.log: 02/26/2013 17:16:39: message: init engine run failed with exception thrown
RADIUS: system.log: 02/26/2013 17:16:39: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 17:16:39: (2) from: DcfInitEngine.cpp:89
RADIUS: system.log: 02/26/2013 17:16:39: message: Exception Handled
RADIUS: system.log: 02/26/2013 17:16:39:
RADIUS: system.log: 02/26/2013 17:16:40: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 17:16:40: (0) from: dcfInitThreadContext.cpp:55
RADIUS: system.log: 02/26/2013 17:16:40: message: failed to start system
RADIUS: system.log: 02/26/2013 17:16:40: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 17:16:40: (1) from: dcfInitThreadContext.cpp:59
RADIUS: system.log: 02/26/2013 17:16:40: message: Exception Handled
RADIUS: system.log: 02/26/2013 17:16:40:
RADIUS: system.log: 02/26/2013 17:16:40: Exception: dcfRunTimeException (HRESULT: 80004005)
RADIUS: system.log: 02/26/2013 17:16:40: (0) from: dcfInitThreadContext.cpp:55
RADIUS: system.log: 02/26/2013 17:16:40: message: failed to start system
RADIUS: system.log: 02/26/2013 17:16:40: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 17:16:40: (1) from: dcfInitThreadContext.cpp:59
RADIUS: system.log: 02/26/2013 17:16:40: message: Exception Handled
RADIUS: system.log: 02/26/2013 17:16:40: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 17:16:40: (2) from: dcfInitThreadContext.cpp:60
RADIUS: system.log: 02/26/2013 17:16:40: message: aborting start up process due to exception
RADIUS: system.log: 02/26/2013 17:16:40: -----------------------------------------------------------------------------
RADIUS: system.log: 02/26/2013 17:16:40: (3) from: dcfInitThread.cpp:241
RADIUS: system.log: 02/26/2013 17:16:40: message: Exception Handled
RADIUS: system.log: 02/26/2013 17:16:40:
RADIUS: Initialization failure, server shutting down
RADIUS: Server shut down after failure
RADIUS: DCF system shutting down
RADIUS: DCF system failed to shut down (bad hr -2147467259 from dcfWaitStopped)

 

So I don't think that this has to do with the linux distro I'm using.

 

Kind regards. 

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-27-2013 08:37 AM

Do you have the startup log?  (20130226.log)

 

That'll give you an idea as to what's failing to load and what needs to be fixed in order to get radius to start.

 

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-27-2013 08:48 AM

Here is the log of when I tried to start.

 

02/27/2013 10:45:04: Licenses enable this server to:
02/27/2013 10:45:04: Run
02/27/2013 10:45:04: Licensed for Steel-Belted Radius Carrier
02/27/2013 10:45:04: Not licensed for Concurrency
02/27/2013 10:45:04: No IP address configured
02/27/2013 10:45:04: Initialized dbclusterlocal referenced in dbclusterlocal.gen
02/27/2013 10:45:04: dbclusterlocal: INITIALIZE SUCCESS
02/27/2013 10:45:04: Initialized Persistence plug-in "LOCAL"
02/27/2013 10:45:04: Attribute Editing enabled
02/27/2013 10:45:04: 3gpp2: Unable to determine local IP address
02/27/2013 10:45:04: 3gpp2: Initialization failed.
02/27/2013 10:45:04: Unable to initialize 3GPP2 Mobile IP
02/27/2013 10:45:07: Failed to initialize Radius administration infrastructure

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-27-2013 09:54 AM

Make sure the hostname can resolve to the interface addresses.  I've seen something similar before where the hostname resolution fails and adding an entry in /etc/hosts allow's SBR to start.

 

 

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-27-2013 09:59 AM

I have already done that and the hostname is resolvable. 

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-27-2013 10:03 AM

Does it resolve localhost and the configured IP?

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-27-2013 10:09 AM

There was a typo on the hosts file, had the hostname wrong, fixed it and the service started Smiley Very Happy 

 

Thanks! 

Identity & Policy Control - SBR Carrier & SRC

Re: Unable to start SBR on Linux server.

‎02-27-2013 10:14 AM

02/27/2013 06:10:33: DCF system started
02/27/2013 06:10:33: Initialized Radius socket address 172.16.0.98 port 1646 (receive buffer size 229376 bytes)
02/27/2013 06:10:33: Initialized Radius socket address 172.16.0.98 port 1813 (receive buffer size 229376 bytes)
02/27/2013 06:10:33: Initialized Radius socket address 172.16.0.99 port 1646 (receive buffer size 229376 bytes)
02/27/2013 06:10:33: Initialized Radius socket address 172.16.0.99 port 1813 (receive buffer size 229376 bytes)
02/27/2013 06:10:33: Initialized Radius socket address 172.16.0.98 port 1645 (receive buffer size 229376 bytes)
02/27/2013 06:10:33: Initialized Radius socket address 172.16.0.98 port 1812 (receive buffer size 229376 bytes)
02/27/2013 06:10:33: Initialized Radius socket address 172.16.0.99 port 1645 (receive buffer size 229376 bytes)
02/27/2013 06:10:33: Initialized Radius socket address 172.16.0.99 port 1812 (receive buffer size 229376 bytes)
02/27/2013 06:10:33: LatencyLogger is Disabled
02/27/2013 06:10:33: Radius Authentication Server started ...
02/27/2013 06:10:33: Radius Accounting Server started ...
02/27/2013 06:10:33: Extended Proxy: No [Processing] section in /opt/JNPRsbr/radius/proxy.ini
02/27/2013 06:10:33: Extended Proxy: Default proxy identification processing enabled
02/27/2013 06:10:33: Number of Authentication Plugin : 0, Number of Accounting Plugin : 0
02/27/2013 06:10:33: Steel-Belted Radius is operational.