The winds of change are blowing strong across the financial services sector. Customer expectations for highly personalized and flawless services have never been higher. Non-traditional competitors are coming on fast, and they thrive on using technology to drive disruption.
When commentators talk about SDN/NFV strategy and benefits it is often linked to service agility. But what is surprising to me is that nobody seems to make the link to the Agile Software Development model that is already widely adopted in the wider ICT industry.
In the past, software developers used to plan all the features for a major release and then do a project plan that said we can deliver it all 18-24 months from now. Many developers would then get to work, and often miss the deadline at the end.