Automating your network (aka ‘doing more, with less…’)
I’m often asked about ‘Digital Transformation’ and what it means. So while there are many ways to define it, there is one universal truth - that many organisations operating in the digital economy now have to react to change and innovate faster than ever before.
Equally, during these conversations, I’m struck by the extent to which the online economy continues to exert pressure across every aspect of the business, forcing change on almost every level. And fuelling this change, in an always connected/always available world, is sky-high customer expectation, meaning that today’s commercial imperative is not only focused on keeping up with market forces, but finding ways to stay ahead of them.
So when looking across this new economic landscape and the many opportunities it presents, it’s clear the entire organisation has to evolve with it. Businesses need to act and adapt to rapidly changing market conditions and the challenges they bring. And whether it’s an enterprise or SMB, a public sector organisation or service provider, transforming into a fast-moving digital business is a journey many organisations have already begun, while many have yet to start.