Industry Solutions and Trends
Technology is more than just networking and Juniper experts share their views on all the trends affecting IT
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There are awards, and then there are AWARDS. Juniper Networks just won the Technology Services Industry Association's 2014 Star Award for "Innovation in Enabling Customer Success - Support Services." If you have any responsibility for operating your network, this should be a big deal for you. Because it underscores why you can - and should - trust your network to Juniper Networks.

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The great American writer Mark Twain said Mark Twain.jpg“Everybody talks about the weather, but nobody does anything about it.” Although this is still pretty much true (geoengineering and climate modification notwithstanding), a lot of effort does go into predicting the weather. It turns out that some of the same techniques are used by Juniper Networks to find, fix, and even forecast problems in our products.

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I took my car to the shop the other day. Nothing major, fortunately. It was a neighborhood garage that I had been to before.Old Garage.JPG (OK, not this one, but I like the picture). However, it got me thinking that in some ways purchasing and servicing your car is not that much different than purchasing and servicing your network. In both cases, it matters a lot who you call on. . .

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A Passport to Network Up-Time

by Juniper Employee on ‎08-06-2014 06:46 AM

many-passports.jpg

A small incident regarding a recent intercontinental trip I took reminded me of one aspect of the Networking Lifecycle about which I am very passionate: service automation.  So what was the incident? Very simple: my airline sent me an email saying they saw that my passport had expired and that I had not updated my profile with the new details. And what does that have to do with automation of support and service in a network?  Read this to find out.

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