Imagine for a second that you’re operating an industrial plant. Giant machinery enveloped by metal pipes and thickets of wire that hums along while steam billows from above. All of a sudden, it all comes to a screetching halt.
What’s the problem? How long until it’s fixed? Without visibility into the status of each critical component of your operation, it’s going to be a very long process tyring to get everything back online. Wouldn’t it be great if you had an all-seeing eye and an automatic way of resolving these issues, many before they ever happen?
As a super fan, I see Star Wars everywhere: on my phone, the background on my desktop—even my pets are named after Star Wars characters. The movie franchise has even followed me to Juniper, where our engineering organization is known as Juniper Development and Innovation—JDI for short, but we refer to it as “Jedi.” I was recently joking with a colleague, “Now that we are Jedi, we’re going to provide a new hope for our customers.”
In fact, I even see a parallel between Star Wars and the plight of service providers, who are facing a drastic rise in the amount and unpredictability of traffic while trying to retain or grow wallet share that is deteriorating due to the declining cost of Internet connectivity. In my mind, this is analogous to the Rebel Alliance facing the reconstruction of a second Death Star (the modern-day Death Star for service providers, of course, being the second wave of Internet growth fueled by mobile, video, and cloud applications).