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Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 08:12 PM

Hello Community
I am trying to upgrade Juniper MX 480 from 15.1F7.3 to 17.4R2.4. I am getting following errors when i perform an upgrade.

Checking PIC combinations
Checking vmhost version compatibility
VMHost version too old for Junos
ERROR: package junos-x86-64-17.4R2.4 fails requirements
ERROR: Failed to add junos-install-mx-x86-64-17.4R2.4.tgz


DO i need to upgrade in steps ? or i can take such a big leap.

Here is hardware inventory as well

Hardware inventory:
Item Version Part number Serial number Description

Midplane REV 48 750-047862 ACRL5018 Enhanced MX480 Midplane
FPM Board REV 05 760-059208 ABDT1544 Front Panel Display
PEM 0 Rev 02 740-063045 QCS1830T05F DC 2.4kW Power Entry Module
PEM 1 Rev 02 740-063045 QCS1830T0D5 DC 2.4kW Power Entry Module
PEM 2 Rev 02 740-063045 QCS1830T0DF DC 2.4kW Power Entry Module
PEM 3 Rev 02 740-063045 QCS1830T04U DC 2.4kW Power Entry Module
Routing Engine 0 REV 18 750-054758 CALS1200 RE-S-2X00x6
Routing Engine 1 REV 18 750-054758 CALS1117 RE-S-2X00x6
CB 0 REV 12 750-062572 CALV2002 Enhanced MX SCB 2
CB 1 REV 12 750-062572 CALS6658 Enhanced MX SCB 2
FPC 0 REV 12 750-063181 CALL7789 MPC3E NG PQ & Flex Q
CPU REV 13 711-045719 CALL7121 RMPC PMB
MIC 0 REV 19 750-049846 CALK4992 3D 20x 1GE(LAN)-E,SFP
PIC 0 BUILTIN BUILTIN 10x 1GE(LAN) -E SFP
Xcvr 0 REV 01 740-013111 1908030056 SFP-T
Xcvr 1 REV 01 740-013111 1908030055 SFP-T
Xcvr 2 REV 01 740-013111 1908030057 SFP-T
Xcvr 3 REV 01 740-013111 1908030061 SFP-T
Xcvr 4 REV 01 740-011787 1908030073 SFP-LH
Xcvr 5 REV 01 740-013111 1908030058 SFP-T
Xcvr 6 REV 01 740-011783 1908030043 SFP-LX10
Xcvr 7 REV 01 740-013111 1908030059 SFP-T
Xcvr 9 REV 01 740-013111 1908030054 SFP-T
PIC 1 BUILTIN BUILTIN 10x 1GE(LAN) -E SFP
Xcvr 0 REV 01 740-013111 1908030053 SFP-T
Xcvr 1 REV 01 740-011782 1908030049 SFP-SX
Xcvr 2 REV 01 740-013111 1908030053 SFP-T
Xcvr 6 REV 01 740-011783 1908030042 SFP-LX10
Xcvr 8 REV 01 740-011783 1908030037 SFP-LX10
MIC 1 REV 14 750-033307 CALL2738 10X10GE SFPP
PIC 2 BUILTIN BUILTIN 10X10GE SFPP
Xcvr 0 NON-JNPR 1908030036 SFP+-10G-SR
Xcvr 1 NON-JNPR 1908030006 SFP+-10G-ER
Xcvr 2 NON-JNPR 1908030014 SFP+-10G-LR
Xcvr 3 NON-JNPR 1908030013 SFP+-10G-LR
Xcvr 4 NON-JNPR 1908030015 SFP+-10G-LR
Xcvr 5 NON-JNPR 1908030033 SFP+-10G-SR


Appreciate for your help & support

23 REPLIES 23
Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 08:24 PM

You need a vmhost image buddy. It seems that you have a next generation RE, which runs on a VMhost package.

 

tks,

Abhishek

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

[ Edited ]
‎10-03-2019 08:27 PM
Hi Sushil,
 
As you have you have NGRE RE-S-2X00x6 in chassis, In order to perform VM Host upgrade for this type of RE , use the "junos-vmhost-install-x.tgz image". This upgrade installs the host image along with the compatible Junos OS.
The jinstall package will work for the other types of REs.
 
 
Thanks and Regards,
 
Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 08:28 PM

Looks like you're using NG-RE model which requries VM HOST upgrade.

Upgrade to VMhost version first, then the Junos.

 

Follow the instructions to upgrade VMhost:

https://www.juniper.net/documentation/en_US/junos/topics/concept/installation_upgrade.html

 

 

 

 

/Karan Dhanak
# Please mark my solution as accepted if it helped, Kudos are appreciated as well.

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 08:45 PM


I have junos-vmhost-install-mx-x86-64-17.4R2-S6.tgz as well as junos-install-mx-x86-64-17.4R2.4.tgz* in /var/tmp/installation-package/ directory.

When i perform junos-vmhost-install-mx-x86-64-17.4R2-S6.tgz , i am getting following error

mgd: error: configuration check-out failed
Validation failed
/usr/libexec/ui/validate-config.sh: op_fix_config: not found
ERROR: Failed to add /var/tmp/installation-package/junos-vmhost-install-mx-x86-64-17.4R2-S6.tgz
warning: Host software installation has failed

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 08:53 PM

appears your upgrade with the current configuration is causing problems. Try the upgrade with no-validate keyword.

 

tks,

abhishek

 

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 08:53 PM

what command did you use to install the vmhost?

 

 

/Karan Dhanak
# Please mark my solution as accepted if it helped, Kudos are appreciated as well.

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 08:57 PM

I have used the followingcommand to install vm software

request vmhost software add /var/tmp/installation-package/junos-vmhost-install-mx-x86-64-17.4R2-S6.tgz reboot

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:00 PM

try this:


request vmhost software add /var/tmp/installation-package/junos-vmhost-install-mx-x86-64-17.4R2-S6.tgz no-validate

 

and share the full output here.

 

 

 

/Karan Dhanak
# Please mark my solution as accepted if it helped, Kudos are appreciated as well.

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:00 PM

try request vmhost software add /var/tmp/installation-package/junos-vmhost-install-mx-x86-64-17.4R2-S6.tgz no-validate

 

after installation is complete reboot the RE's afterwards.

 

tks,

Abhishek

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:16 PM

no validate option worked and after that i received following message
A REBOOT IS REQUIRED TO LOAD THIS SOFTWARE CORRECTLY.
Use the 'request vmhost reboot' command to reboot the system.

I did perform the reboot but i do not see my software directory any more.

Also i compared output from router where i have performed the upgrade the outpput is same of "show vm version"

from router with no vm upgrade

> show vmhost version
Current root details, Device sda, Label: jrootp_P, Partition: sda3
Current boot disk: Primary
Current root set: p
UEFI Version: NGRE_v00.53.00.01

Primary Disk, Upgrade Time: <fresh install>

Version: set p
VMHost Version: 2.1072
VMHost Root: vmhost-x86_64-15.1F7-20170223_0741_builder
VMHost Core: vmhost-core-x86_64-15.1F7-20170223_0741_builder
kernel: 3.10.79-ovp-rt74-WR6.0.0.20_preempt-rt
Junos Disk: junos-install-x86-64-15.1F7.3

Version: set b
VMHost Version: 2.1072
VMHost Root: vmhost-x86_64-15.1F7-20170223_0741_builder
VMHost Core: vmhost-core-x86_64-15.1F7-20170223_0741_builder
kernel: 3.10.79-ovp-rt74-WR6.0.0.20_preempt-rt
Junos Disk: junos-install-x86-64-15.1F7.3

from Router with VM upgrade

> show vmhost version
Current root details, Device sda, Label: jrootp_P, Partition: sda3
Current boot disk: Primary
Current root set: p
UEFI Version: NGRE_v00.53.00.01

Primary Disk, Upgrade Time: <fresh install>

Version: set p
VMHost Version: 2.1072
VMHost Root: vmhost-x86_64-15.1F7-20170223_0741_builder
VMHost Core: vmhost-core-x86_64-15.1F7-20170223_0741_builder
kernel: 3.10.79-ovp-rt74-WR6.0.0.20_preempt-rt
Junos Disk: junos-install-x86-64-15.1F7.3

Version: set b
VMHost Version: 2.1072
VMHost Root: vmhost-x86_64-15.1F7-20170223_0741_builder
VMHost Core: vmhost-core-x86_64-15.1F7-20170223_0741_builder
kernel: 3.10.79-ovp-rt74-WR6.0.0.20_preempt-rt
Junos Disk: junos-install-x86-64-15.1F7.3

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:23 PM
Hi Sushil,

Can you please list the directory which you are not able to see? Looks like upgrade was successful.


Thanks and Regards,



Juniper Business Use Only
Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:32 PM

yes upgrade was successful.

i had this directory prior to reboot
file list /var/tmp/installation-package/

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:40 PM

then i guess it is pretty much expected, since it was in your tmp folder and a reboot was done.

 

tks,

abhishek

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:42 PM

ok so i need to reload the software again and then perform regular upgrade to 17.4 correct

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:46 PM

not sure, what you mean. Your upgrade is complete, i guess.

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:49 PM

Hi Sushil,

 

/var/tmp contents  will be removed after upgrade. This is expected behaviour.

Please check show version, I think your box is already upgraded.  This upgrade installs the host image along with the compatible Junos OS.

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 09:57 PM

This is native (physical router).i still have 15.1 on router

 show version
Hostname: 
Model: mx480
Junos: 15.1F7.3
JUNOS OS Kernel 64-bit [20170209.344539_builder_stable_10]
JUNOS OS libs [20170209.344539_builder_stable_10]
JUNOS OS runtime [20170209.344539_builder_stable_10]
JUNOS OS time zone information [20170209.344539_builder_stable_10]
JUNOS network stack and utilities [20170302.065919_builder_junos_151_f7]
JUNOS modules [20170302.065919_builder_junos_151_f7]
JUNOS OS libs compat32 [20170209.344539_builder_stable_10]
JUNOS OS 32-bit compatibility [20170209.344539_builder_stable_10]
JUNOS libs compat32 [20170302.065919_builder_junos_151_f7]
JUNOS runtime [20170302.065919_builder_junos_151_f7]
Junos vmguest package [20170302.065919_builder_junos_151_f7]
JUNOS py base [20170302.065919_builder_junos_151_f7]
JUNOS OS vmguest [20170209.344539_builder_stable_10]
JUNOS OS crypto [20170209.344539_builder_stable_10]
JUNOS platform support [20170302.065919_builder_junos_151_f7]
JUNOS libs [20170302.065919_builder_junos_151_f7]
JUNOS mtx Data Plane Crypto Support [20170302.065919_builder_junos_151_f7]
JUNOS daemons [20170302.065919_builder_junos_151_f7]
JUNOS Voice Services Container package [20170302.065919_builder_junos_151_f7]
JUNOS Services SSL [20170302.065919_builder_junos_151_f7]
JUNOS Services Stateful Firewall [20170302.065919_builder_junos_151_f7]
JUNOS Services RPM [20170302.065919_builder_junos_151_f7]
JUNOS Services PTSP Container package [20170302.065919_builder_junos_151_f7]
JUNOS Services NAT [20170302.065919_builder_junos_151_f7]
JUNOS Services Mobile Subscriber Service Container package [20170302.065919_builder_junos_151_f7]
JUNOS Services MobileNext Software package [20170302.065919_builder_junos_151_f7]
JUNOS Services LL-PDF Container package [20170302.065919_builder_junos_151_f7]
JUNOS Services Jflow Container package [20170302.065919_builder_junos_151_f7]
JUNOS Services IPSec [20170302.065919_builder_junos_151_f7]
JUNOS IDP Services [20170302.065919_builder_junos_151_f7]
JUNOS Services HTTP Content Management package [20170302.065919_builder_junos_151_f7]
JUNOS Services Crypto [20170302.065919_builder_junos_151_f7]
JUNOS Services Captive Portal and Content Delivery Container package [20170302.065919_builder_junos_151_f7]
JUNOS Services COS [20170302.065919_builder_junos_151_f7]
JUNOS Border Gateway Function package [20170302.065919_builder_junos_151_f7]
JUNOS AppId Services [20170302.065919_builder_junos_151_f7]
JUNOS Services Application Level Gateways [20170302.065919_builder_junos_151_f7]
JUNOS Services AACL Container package [20170302.065919_builder_junos_151_f7]
JUNOS Packet Forwarding Engine Support (wrlinux) [20170302.065919_builder_junos_151_f7]
JUNOS Packet Forwarding Engine Support (MX/EX92XX Common) [20170302.065919_builder_junos_151_f7]
JUNOS Packet Forwarding Engine Support (M/T Common) [20170302.065919_builder_junos_151_f7]
JUNOS Online Documentation [20170302.065919_builder_junos_151_f7]
JUNOS FIPS mode utilities [20170302.065919_builder_junos_151_f7]

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 10:08 PM

Can you please share logs after you added software using 'request vmhost software add' and rebooted?

You can copy the tgz file  to box and try again. The upgrade should work.

Junos

Re: Juniper MX 480 SW upgrade from 15.1 to 17.4

‎10-03-2019 10:14 PM

unfortuantely did not save the logs Smiley Sad I wil lhave to request my cutsomer to add the software again. I will attempt  software upgrade as soon as i have the SW.
Meantime i have other node (primary ) which also needs SW upgrade. Its also giving me same error "vmhost os too old".

So i guess here also i need to upgrade vm first > reboot > then upgrade .
or i can attemp vmhost software upgrade & then upgrade with native sw and then perform reboot at end