Junos
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Junos

New consummer of Juniper products, help needed :)

‎05-12-2018 06:32 AM

Hi,

 

I'am new in Juniper world and need some advises.

First, i have bought 4 switchs (3xEX3200 and a EX4200) and 2 SSG (one SSG550 and SSG 320M)

To get ride of all security behaviour , i need to upgrade firmware, but there is a problem.

For my EX series, i got them but the install failed each time as i need to upgrade Jweb but i was thinking that Jweb was a part of the upgrade no ?

I upgrade from 12.3 to 15.1 release.

For my SSG product, i do not have any access to download page Smiley Sad

I bought all my products from Ebay, then i don't have any 90 days support Smiley Sad

 

Please can you help me to resolve at least my upgrade issue with EX series switches

Thanks for your helps.

 

4 REPLIES 4
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Junos

Re: New consummer of Juniper products, help needed :)

‎05-12-2018 07:07 AM

I reply to myself Smiley Happy

 

I do not have access to The J-Web Application package for my EX series.

Can anyone help me to get this package if it's legal and authorized.

I have access to firmware but not this package...

 

 J-Web Application package 18.1A1

 

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Junos

Re: New consummer of Juniper products, help needed :)

‎06-29-2018 01:52 PM

Hi Ertu,

All SW image/packages need to be downloaded from Juniper Support website only.

//Reagrds

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Junos

Re: New consummer of Juniper products, help needed :)

‎06-30-2018 03:34 AM

The jweb for some models of ex switches are posted separately from the main packages here.

 

https://www.juniper.net/support/downloads/?p=jweb

 

Also note that most ex switch models come with basic hardware support.  So when you get the denied access page go to the support portal link there and open an admin service case requesting download access for your ex switches.  Put the serial numbers in the ticket.  If you qualify the access will be granted.

 

Steve Puluka BSEET - Juniper Ambassador
IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
http://puluka.com/home
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Junos

Re: New consummer of Juniper products, help needed :)

‎06-30-2018 09:58 AM

Hi Folks,

 

I do suggest Juniper download page is the only option to get the right image; else you can buy a support contract.

 

 

 

-Python JNCIE 3X [SP|DC|ENT] JNCIP-SEC JNCDS 3X [ WAN | DC|SEC] JNCIS-Cloud JNCIS-DevOps CCIP ITIL
#Please mark my solution as accepted if it helped, Kudos are appreciated as well.