Junos
Junos

QFX3500 node reboot itself in QFX3000-m System

‎04-18-2014 12:43 PM

Hello friends,

 

I have QFX3500s Node in my QFX3000-m system. It restarts/reboots immediately automatically after 7mins or sometimes 10mins after connecting cables for control plane and Data Plane. I have changed Power supplies, Fan modules and even network module, but still it’s restarting after sometime. Is it software issue or hardware? If anyone cloud help me on this.

 

Thanks.

2 REPLIES 2
Junos

Re: QFX3500 node reboot itself in QFX3000-m System

‎04-25-2014 05:23 AM

You could open up a case with JTAC to determine if it a software/hardware problem.

Please check if core-dumps are created, if so, please attach it to case while opening one.

 

Regards,

Raveen

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Junos

Re: QFX3500 node reboot itself in QFX3000-m System

‎04-30-2014 05:12 AM

If the node is loosing control-plane, by design is going to reboot. Seems to be a problem on the control-plane. Do you have fiber management cards on QFX3500 or copper? Can you try to replace the mgmt card?