Sneak-peek - A new look for the Juniper support site (CSC)

01.21.11   |  
‎01-21-2011 09:37 AM

Hi Folks,


We've got a new design for the CSC (Customer Support Center) just about ready to launch, and I wanted to invite you to take a test-drive and provide some feedback.

http://www.juniper.net/customers/support/test/ (beta URL - it will change when we go to production)

The primary goal of this new design was to simplify the interface and de-clutter the current user experience. It was also designed to be a faster, more dynamic experience - moving between products for example. And finally, a much more connected experience, with more direct connections to product support resources.

You'll find a short feedback form on the By Task tab (we've provided both Product and Task-based navigation) or you can just respond to this posting.