We currently have a problem to where we cannot delete any devices from NSM. When we go to delete a device, a message pops up briefly, "Loading Storage Manager admin-preferences for domain global..." and then NSM freezes. Every once in a blue moon we actually succeed in deleting a device, but more often than not NSM just freezes. Any help would be appreciated.
Did the import/export. That is how we recreated in our lab. In addition we have had a ticket open with JTAC for 3 weeks now and are getting no where fast. We were hoping that someone had experienced a similar issue and knew the fix.
We had/still have this issue, per Juniper support it related to NHTB not being correctly removed from the DB upon device deletion. JTAC advanced TAC was able to remove the problem entries and we were then able to delete the device. If you have a ticket open and haven't escalated, I would recomend escalating.
I was told at the time that this issue would be resolved in 2010, but haven't testing it myself yet. I have 2 devices currently affected by this, I created a devcie group called "can't delete" and moved them there for now. Really not comfortable with going to 2010 just yet.