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NSM-50 Stack Trace

‎10-10-2012 08:38 AM

I have 2 NSM-50 Devices, device one failed over to device 2 and then failed over back to device 1. I discovered the below stack trace in the logs for the devices. Is there a way to find out if this has occured in other NSM devices and if there is a fix for it?

 

NSM2

 

[10/08/2012 23:50:50.561] [Error] [2213016496-nsSetDbXDb.cpp:1117] XdbException: Exception [11]: updateObject(11, 823, ...) failed on container "deviceobjsvr"

StackTrace:

    136463902: /usr/netscreen/GuiSvr/bin/.guiSvrManager(_ZN9ExceptionC2ERKSt9exceptionRKSsi+0xae) [0x822461e]

    136266232: /usr/netscreen/GuiSvr/bin/.guiSvrManager(_ZN12XdbExceptionC1ERKSt9exceptionPKci+0x48) [0x81f41f8]

    136226128: /usr/netscreen/GuiSvr/bin/.guiSvrManager(_ZN12XdbContainer12updateObjectEtj17RefCountedAutoPtrI16XdbUpdateContextES0_I14XdbTransactionEj+0x640) [0x81ea550]

    137268179: /usr/netscreen/GuiSvr/bin/.guiSvrManager(setDbUpdateXdbSetObjWithTxn+0x113) [0x82e8bd3]

    137268851: /usr/netscreen/GuiSvr/bin/.guiSvrManager(setDbUpdateXdbSetObj+0x73) [0x82e8e73]

    137254447: /usr/netscreen/GuiSvr/bin/.guiSvrManager(updateResultsetElemField_X+0xbf) [0x82e562f]

    137713258: /usr/netscreen/GuiSvr/bin/.guiSvrManager(bbHashForEach+0x8a) [0x835566a]

    137180682: /usr/netscreen/GuiSvr/bin/.guiSvrManager [0x82d360a]

    137182407: /usr/netscreen/GuiSvr/bin/.guiSvrManager(nsSetDbMgrModify+0x87) [0x82d3cc7]

    137184273: /usr/netscreen/GuiSvr/bin/.guiSvrManager(nsSetDbMgrModifyWithSet+0x641) [0x82d4411]

Previous exception ============>

Error: Document not found: 0000033700B7000B

[10/08/2012 23:50:50.561] [Error] [2213016496-nsSetDbXQuery.c:1092] setDbUpdateXdbObj failed: domain(global.Proxy-Proxyless-Internal_DMZ), category(deviceobjsvr), id(823)

[10/08/2012 23:50:50.561] [Error] [2213016496-bbHash.c:760] bbHashForEachFunc() failed due to application error.

[10/08/2012 23:50:50.561] [Error] [2213016496-nsSetDbMgr.c:4384] bbHashForEach() failed: BB_HASH_APPLICATION_ERROR

[10/08/2012 23:50:50.561] [Error] [2213016496-nsSetDbMgr.c:2072] processUpdate failed

[10/08/2012 23:50:50.561] [Error] [2213016496-nsSetDbMgr.c:1330] nsSetDbMgrModify failed

[10/08/2012 23:50:50.561] [Error] [2213016496-nsSetDbMgrUtils.c:151] Error executing 'modify' request: NS_SETDBMGR_QUERYCALLBACK_FAILED

[10/08/2012 23:50:53.347] [Notice] [3062818496-nsGuidNspServer.c:1060] nsGuidNspServer Constructed.

[10/08/2012 23:50:53.625] [Error] [2213016496-nsSetDbXDb.cpp:1117] XdbException: Exception [19]: updateObject(11, 825, ...) failed on container "deviceobjsvr"

StackTrace:

    136463902: /usr/netscreen/GuiSvr/bin/.guiSvrManager(_ZN9ExceptionC2ERKSt9exceptionRKSsi+0xae) [0x822461e]

    136266232: /usr/netscreen/GuiSvr/bin/.guiSvrManager(_ZN12XdbExceptionC1ERKSt9exceptionPKci+0x48) [0x81f41f8]

    136226128: /usr/netscreen/GuiSvr/bin/.guiSvrManager(_ZN12XdbContainer12updateObjectEtj17RefCountedAutoPtrI16XdbUpdateContextES0_I14XdbTransactionEj+0x640) [0x81ea550]

    137268179: /usr/netscreen/GuiSvr/bin/.guiSvrManager(setDbUpdateXdbSetObjWithTxn+0x113) [0x82e8bd3]

    137268851: /usr/netscreen/GuiSvr/bin/.guiSvrManager(setDbUpdateXdbSetObj+0x73) [0x82e8e73]

    137254447: /usr/netscreen/GuiSvr/bin/.guiSvrManager(updateResultsetElemField_X+0xbf) [0x82e562f]

    137713258: /usr/netscreen/GuiSvr/bin/.guiSvrManager(bbHashForEach+0x8a) [0x835566a]

    137180682: /usr/netscreen/GuiSvr/bin/.guiSvrManager [0x82d360a]

    137182407: /usr/netscreen/GuiSvr/bin/.guiSvrManager(nsSetDbMgrModify+0x87) [0x82d3cc7]

    137184273: /usr/netscreen/GuiSvr/bin/.guiSvrManager(nsSetDbMgrModifyWithSet+0x641) [0x82d4411]

Previous exception ============>

Error: Document exists: 00000339FFF0000B

[10/08/2012 23:50:53.625] [Error] [2213016496-nsSetDbXQuery.c:1092] setDbUpdateXdbObj failed: domain(global.Proxy-Proxyless-Internal_DMZ), category(deviceobjsvr), id(825)

[10/08/2012 23:50:53.625] [Error] [2213016496-bbHash.c:760] bbHashForEachFunc() failed due to application error.

 

===========================================================================================================================

 

NSM 1

 

[09/11/2012 12:05:21.998] [Error] [2124252080-nsSetDbMgr.c:1132] nsSetDbMgrSelect() failed after 7 transaction retries:

Exception [4026531844]: Xdb::query() failed due to detected deadlock

StackTrace:

    136463902: /usr/netscreen/GuiSvr/bin/.guiSvrManager(_ZN9ExceptionC2ERKSt9exceptionRKSsi+0xae) [0x822461e]

    136281739: /usr/netscreen/GuiSvr/bin/.guiSvrManager(_ZN3Xdb5queryERSt6vectorI17RefCountedAutoPtrI9XdbObjectESaIS3_EEPKcS8_S1_I15XdbQueryContextEjjjS1_I14XdbTransactionEj+0x115b) [0x81f7e8b]

    136454354: /usr/netscreen/GuiSvr/bin/.guiSvrManager(nsXdbQuery+0xb2) [0x82220d2]

    137269216: /usr/netscreen/GuiSvr/bin/.guiSvrManager(setDbRunXQuery_1+0xf0) [0x82e8fe0]

    137249972: /usr/netscreen/GuiSvr/bin/.guiSvrManager(processQueryConstraint_1+0x564) [0x82e44b4]

    137152038: /usr/netscreen/GuiSvr/bin/.guiSvrManager(nsSetDbMgrSelect+0xb6) [0x82cc626]

    137156941: /usr/netscreen/GuiSvr/bin/.guiSvrManager(nsSetDbMgrSelectWithSet+0x33d) [0x82cd94d]

    137194326: /usr/netscreen/GuiSvr/bin/.guiSvrManager(nsSetDbMgrUtilsProcessRequestCSP+0x256) [0x82d6b56]

    137609011: /usr/netscreen/GuiSvr/bin/.guiSvrManager [0x833bf33]

    12255608: /lib/tls/i686/libpthread.so.0 [0xbb0178]

Previous exception ============>

Error: DB_LOCK_DEADLOCK: Locker killed to resolve a deadlock

[09/11/2012 12:05:21.998] [Error] [2124252080-nsSetDbMgrUtils.c:151] Error executing 'select' request: NS_SETDBMGR_DBDEADLOCK

[09/11/2012 12:05:22.006] [Error] [2179183536-nsSetDbXQuery.c:982] setDbRunXQuery_1 failed

 

 

 

Thank you for any help