I have a service request opened with JTAC regarding the documentation available to create CSV files to be used in Network Director Device Discovery. The only information I have found is the short CSV samplein the Device Discovery menu which does not say much.
Anyway, I think I have narrowed down the "Vanishing Custom Groups" problem to a particular line of my Csv file. I have 2 files: one that I can load and woks, the other one that make my Network Director 3.8 crashe and burn without other solution than to re-install. to make a long story short ,here are excerpts from both files....
This will load ok and execute OK, creating the custom group and fill it
"##Do not remove the lines that start with ""##""",,,
## IP Start,(IP Address/Logical/Location/Custom),,
10.10.10.80,Access,Rouyn-Noranda#S/Petit-Theatre#B/Local AAA#F#1,Petit-Theatre
10.10.10.81,Access,Rouyn-Noranda#S/Reseau Biblio#B/Local BBB#F#0,ReseauBiblio
10.10.11.33,Access,Colombourg#S/CSLA-Ecole Du Maillon#B/Floor1#F#0,CSLA/Colombourg
## IP End,,,
,,,
## IP-Range Start,(IPLOW - IPHIGH/Logical/Location/Custom),,
10.10.10.100-10.10.10.105,,,
10.10.11.35-10.10.11.40,,,CSLA/Colombourg
## IP-Range End,,,
,,,
## IP-Subnet Start,(format - IP/subnetmask/Logical/Location/Custom),,
## IP-Subnet End,,,
,,,
## HostName Start,(Fully qualified hostname/Logical/Location/Custom),,
## HostName End,,,
,,,
## Enter the Credentials one after another,,,
## Credentials Start,(username, password),
root,password,,
## Credentials End,,,
this will load ok, but at execution, the Custom Groups all disappear. Basically, selecting the Custom Group View takes you nowhere.
"##Do not remove the lines that start with ""##""",,,
## IP Start,(IP Address/Logical/Location/Custom),,
10.10.10.80,Access,Rouyn-Noranda#S/Petit-Theatre#B/Local AAA#F#1,Petit-Theatre
10.10.10.81,Access,Rouyn-Noranda#S/Reseau Biblio#B/Local BBB#F#0,ReseauBiblio
10.10.11.33,Access,Colombourg#S/CSLA-Ecole Du Maillon#B/Floor1#F#0,CSLA/Colombourg
## IP End,,,
,,,
## IP-Range Start,(IPLOW - IPHIGH/Logical/Location/Custom),,
10.10.10.100-10.10.10.105,,,MRCAO
10.10.11.35-10.10.11.40,,,CSLA/Colombourg
## IP-Range End,,,
,,,
## IP-Subnet Start,(format - IP/subnetmask/Logical/Location/Custom),,
## IP-Subnet End,,,
,,,
## HostName Start,(Fully qualified hostname/Logical/Location/Custom),,
## HostName End,,,
,,,
## Enter the Credentials one after another,,,
## Credentials Start,(username, password),
root,password,,
## Credentials End,,,
the only difference in the files is the IP Range section.
Now obviously, I am not asking anybody to reproduce the issue. But a fresh pair of eyes on this may points me to something wrong.
Michel