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Management

Unable to add Device to NSM 2011.1

‎04-02-2012 10:36 AM

Hi,

 

I recently started administering an NSM server. I found it is currently not managing any devices. I have been trying to add some SRX210h devices on the network to be managed by NSM however I keep getting the error:

 

"We are unable to parse a useable OS version from this device. The device returned osVersion: junos-es10.4R4.5, platform SRX210h".

 

From all indications the server should support this OS based on the firmware files on the system. I have even updated the schema to the latest 226 version.

 

Any advise or assistance would be appreciated.

Thanks.

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