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Unable to add Log Collector to JUNOS SPACE Security Director

‎02-15-2018 03:00 AM

Hello,

 

please could you advice me anyone how to continue with troubleshooting of adding Log Collector (separate VM) to Security Director?

when I try  to add my virtual Log Collector (separate VM) so there is displayed error message: "error while retrieving data. Log Collector Authentication failure"

 

In Dashboard I can see error message: Erroe while retrieving data Log Collector unable to process request.

In attachment you can see screenshots of all error messages.

I have installed VM with version Junos SPACE 17.2R1 + Security Director 17.2R1
and separate VM for Log Collector with version 17.2R1.

thank you for your help.

Rostislav Novak

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Re: Unable to add Log Collector to JUNOS SPACE Security Director

‎02-15-2018 08:25 PM

Just encountered this issue myself. It seems there is a default username/password combination for specifically adding the Log Collector to SD.

 

Within SD, instead of your normal Log Collector credentials, enter admin as the username, and juniper123 as the password. The Log Collector should add successfully.

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Re: Unable to add Log Collector to JUNOS SPACE Security Director

‎02-16-2018 01:43 AM

Hi Nathan,

thank you for your advice.

I tried that, butwhen I tried to add log collector I got error message: BAD REQUEST (error message is enclosed).

 

did you see that before?

 

thank you.

 

Rostislav

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Re: Unable to add Log Collector to JUNOS SPACE Security Director

‎03-26-2018 08:40 PM

Same as me. 

Did you solve this problem?

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