Mist Wi-Fi
Highlighted
Mist Wi-Fi

Client session connectivity ratio low

‎06-18-2020 03:55 AM

Hi,

why these numbers are low and what needs to be done in order to increase then above 90% consistently every day

Mist.PNG

Thank you,

Tim

1 REPLY 1
Highlighted
Mist Wi-Fi
Solution
Accepted by topic author Target
‎06-26-2020 12:05 PM

Re: Client session connectivity ratio low

‎06-18-2020 11:08 AM

You should actually be able to drill down into these issues via the Mist UI and find ways to solve this.

 

A few pointers:

Time to connect: primary issue is association and secondly authorization/dhcp. I suspect you have some clients which are basically out of reach further indicated by failed dhcp bindings - that is combined with some clients which fails authentication due to wrong PSK or similar.

 

Successful connects: You have one or more clients which keeps trying to connect with the wrong PSK or fails 802.1x.

 

For both SLEs you can click on association and authorization and figure out which SSIDs, and APs have issues and then analyze further from there.

 

If more input is needed please provide screenshots of the different panes after clicking on association/authorization. Example from a test installation:

Anmærkning 2020-06-18 200800.png


--
Best regards,

Jonas Hauge Klingenberg
Juniper Ambassador & Technology Architect, SEC DATACOM A/S (Denmark)
Feedback