In these times we have added to the normal change review process an extra evaluation of change criticality and impact.
We have delayed changes that were planned that might only have loss of redundancy impact if the loss affected critical infrastructure like healthcare or emergency services.
We have evaluated project timelines and delayed non-critical projects and their associated changes.
We double up on the peer reviews to reduce the risk on critical changes for operations that still need to proceed.
We have seen clients postpone changes related to on-site facilities that have outside vendor restrictions now in place.
But at the same time we have a rush on a significant number of installs and upgrades with more new orders coming in as well.