Routing
Highlighted
Routing

PICs not recognized after upgrade to Junos 10.1

‎02-19-2010 03:33 AM

Hi,

 

Yesterday I upgraded an M10i from 9.3r3 to 10.1R1.8.

After installation and reboot none of the PICs came online.

The routers just sees empty FPCs.

 

Next I tried to downgrade to 9.6... but the PICs were not seen either.

I checked the log but the router does not detect the PICs.

 

Is this a known problem.

Are my pics to old?

 

Greetings

Joris

5 REPLIES 5
Highlighted
Routing

Re: PICs not recognized after upgrade to Junos 10.1

‎02-19-2010 06:07 AM

Can you pleaese upload the following o/p ?

show chassis hardware

request support information

start shell pfe network fpcx (where x is fpc number where PICs are installed)

sho syslog messages

sho nvram

There are no such issues mentioned in to RL notes for 10.0 which pics you are using please let us know the Models.

Thanks

 

Saurabh Joshi
--------------------------------------------------------------------------------------------------
CCNA,CCIP/JNCIA-EX,ER/JNCIS-ER,SEC,M/JNCIP-M
Highlighted
Routing

Re: PICs not recognized after upgrade to Junos 10.1

‎02-22-2010 12:32 AM

Hi Saurabh,

 

Is see the following in the logging:

M10i chassisd[1174]: CHASSISD_FRU_UNRESPONSIVE: Error for CFEB 0: unresponsive to attempts to start it; took it offline

jvandeuren@M10i> show chassis firmware
Part                     Type       Version
CFEB 0

 

I think the CFEB does not start.

 

The CFEB was working before the upgrade.

 

Greetings

Joris

Attachments

Highlighted
Routing

Re: PICs not recognized after upgrade to Junos 10.1

‎02-23-2010 12:51 PM

Hi,

As you've realized, the problem is the CFEB rather than the PICs.  Do you happen to have the 'show chassis hardware' from before the upgrade began?  I'm curious what kind of hardware is actually slotted.

 

If you haven't already done so, I would have the FEB reseated.

 

It's possible that the FEB needs to be replaced regardless of what version you put on it, but you could also try going back down to the original version to verify if it is indeed version related. 

Highlighted
Routing

Re: PICs not recognized after upgrade to Junos 10.1

‎02-23-2010 11:11 PM

Hi JJ,

 

Thanks for the response.

 

Unfortunately I do not have a sh chassis hw from before the upgrade.

 

I tried reseating the CFEB but no luck.

 

I also tried going back to older Junos versions but the CFEB stays offline.

 

Greetings

Joris

Highlighted
Routing

Re: PICs not recognized after upgrade to Junos 10.1

‎02-26-2010 08:14 AM

Ok, it sounds like it's time to open a case and request an RMA.  If the CFEB didn't come back online even after reverting back to the original code, it's likely you ran into a hardware issue, rather than any problem related to the new code itself. 

 

It often happens that a part will go bad, but limp along until the next reboot or power cycle to reveal it has gone bad.  I've just had that happen with a power supply yesterday.

Feedback