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HELP! SRX 5400 em0 up but em1 down

‎01-14-2016 12:27 AM

hi all, i have 2 SRX 5400 deploy as active passive cluster. 2 fiber cable had connected at dedicated chassis control port 0 and port 1 and link led is blinking indicating the fiber is properly connected.

when "show chassis cluster interface" it show em0 is up but em1 is down, is it expected or i should expect em0 n em1 is up ?

show chassis cluster interfaces
Control link status: Down

Control interfaces:
    Index   Interface   Monitored-Status   Internal-SA
    0       em0         UP                 Disabled
    1       em1         Down               Disabled
7 REPLIES 7
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Re: HELP! SRX 5400 em0 up but em1 down

‎01-14-2016 12:30 AM
Can you check this https://kb.juniper.net/InfoCenter/index?page=content&id=KB27820&actp=search
Thanks,
Suraj
Please Mark My Solution Accepted if it Helped, Kudos are Appreciated too
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Re: HELP! SRX 5400 em0 up but em1 down

‎01-14-2016 12:37 AM

i had tried but it doesn't help after the command execution

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Re: HELP! SRX 5400 em0 up but em1 down

‎01-14-2016 12:49 AM
You may open a JTAC ticket for further investigation.
Thanks,
Suraj
Please Mark My Solution Accepted if it Helped, Kudos are Appreciated too
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Re: HELP! SRX 5400 em0 up but em1 down

‎01-14-2016 11:50 PM

Hi , 

 

 As i know you must have two REs for em1 to come up.

 

Br.

Br.
KAYSSAR BEN HAMMADI
IP Technical Manager
CCIE (#48406), JNCIE-M (#471), JNCIE-SP (#1147)
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Re: HELP! SRX 5400 em0 up but em1 down

‎03-16-2018 10:12 AM

Hello KAYSSAR ,

 

two REs for em1 to come up, didn't get you, can you please elobrate bit more.

it will helpfull for me to understand.

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Re: HELP! SRX 5400 em0 up but em1 down

[ Edited ]
‎09-10-2018 01:19 PM

Hello guys, 

    any update on this issue  ? , I have the same problem on my lab SRX3400 ,

I tried to clear the em1 in shell and reboot the srx cluster with no success  !

 

@SRX-DC1-1> show chassis cluster interfaces
Control link status: Up

Control interfaces:
Index Interface Monitored-Status Internal-SA
0 em0 Up Disabled
1 em1 Down Disabled

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Re: HELP! SRX 5400 em0 up but em1 down

‎09-21-2018 12:31 AM

you shoukd have two control links in order for the em1 to come up. So you need two routing engnies