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Help CORE-DUMPS

06.20.11   |  
‎06-20-2011 03:38 AM

Dear support forum,

i need help for core-dump.

 

I have two SRX650 in HA. Last Saturday the first SRX node0 need reboot after some problem of sautration of VOIP call. The problem was that the SRX node0 didn't deallocate the old session and the number of "Sessions-in-use"  was higher than Maximum-sessions.

After reboot we try to send the core-dumps file to JTAC, but after execute this command

root@XXXXXXX> show system core-dumps
node0:
--------------------------------------------------------------------------
/var/crash/*core*: No such file or directory
/var/tmp/*core*: No such file or directory
/var/crash/kernel.*: No such file or directory
/tftpboot/corefiles/*core*: No such file or directory

node1:
--------------------------------------------------------------------------
/var/crash/*core*: No such file or directory
-rw-r--r--  1 root  wheel    1339392 Oct 12  2010 /var/tmp/ksyncd_1128.core.0
/var/crash/kernel.*: No such file or directory
/tftpboot/corefiles/*core*: No such file or directory
total 1

 

we see that all directory are empty.

SRX 650

Junos 10.4R1

 

The process that collect info for the core dumps files are enable by default?

If no how i can activate this feature?

 

Thanks a lot best regards

2 REPLIES
SRX Services Gateway

Re: Help CORE-DUMPS

06.20.11   |  
‎06-20-2011 05:24 AM

To the best of my knowledge the system will only generate a core-dump (which it does do automatically) if a process crashes.  If you experience issues with session consumption you may have to investigate diagnostic logging.  First I'd try upgrading the cluster to 10.4R4 as R1 is quite an old release.

 

mawr

SRX Services Gateway

Re: Help CORE-DUMPS

06.20.11   |  
‎06-20-2011 05:39 AM

Thanks a lot.

Regards