SRX Services Gateway
SRX Services Gateway

IP Phones Restarting with Juniper SRX1400

[ Edited ]
‎05-30-2018 05:20 AM

I have a new configuration for SRX1400 in Head Office and there is VPN connections with three Branches (A, B and C) witch have Cisco IP Teleohony

 Head Office: Cucm 4.1

Branch A: CUCM 10

Branch B:  Call Manager Express

Branch C: Call Manager Express

 

when i connected SRX1400, everything working fine, except Branch C, all IP Phones restarting randomly

 

 

2 REPLIES 2
SRX Services Gateway

Re: IP Phones Restarting with Juniper SRX1400

‎06-15-2018 03:10 PM

You can try running a consistant ping from branch C to the CUCM in HQ.  If this helps, you have a tunnel timeout issue.   Please post HQ and branch C config files for review

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SRX Services Gateway

Re: IP Phones Restarting with Juniper SRX1400

‎06-17-2018 11:20 PM

SInce IP phones connect over the network for its availability.

The cause for restart is related session on the FW getting cleared.

 

One cause of the restart could be VPn tunnel flapping to the Branch C.

Do we se any tunnel flaps ??

Regards,
Rahul