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JATP collector

‎04-09-2019 07:09 AM

Dear juniper

I install VJATP as all in one mode. A collector is not working, process PCAP-TAP-ICAP is not running. How to fix it.

collector.PNG

7 REPLIES 7
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SRX Services Gateway

Re: JATP collector

‎04-09-2019 01:11 PM

Hi,

How long ago did you install your JATP Virtual All-In-One? It is recommended to wait 24 hours as packages are downloaded to the All-In-One and Core devices.

What kind of collector do you have connected? Is it a Span port from a L2 Switch or a Juniper SRX?

 

Regards,

....................................

Jason Frantz

JTAC Technical Support Engineer SBR Carrier, NFX, Sky ATP, JATP

[JNCIS-Sec]

Phone JTAC: +1 888-314-5822 (Toll free, US & Canada), +1 408-745-9500 (Other Countries)

Working Hours: 9:00 AM - 6:00 PM (PST) - Weekly Off Days: (Saturdays & Sundays)

JTAC Knowledge Base: http://kb.juniper.net

Customer Service Online: http://www.juniper.net/support

If you require assistance in my absence please call JTAC to speak with the next available Engineer.

If you would like to have your case re-assigned send an email to: case-reassign@juniper.net with your case number in the subject line.

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Re: JATP collector

‎04-09-2019 07:01 PM

Hi Jason Frantz

I installed 2 day ago and collector is span port from switch.

How do i know if the packages were download and install success?.

 

 

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Re: JATP collector

‎04-10-2019 02:46 PM

After reviewing, Juniper currently only supports JATP vCore and vCollector. Which All-In-One ISO did you install in your Virtual Environment?

 

https://support.juniper.net/support/downloads/

 

Type 'Virtual Juniper Advanced Threat Prevention (vJATP)'

 

Under 'Application Package' you should see downloads for JATP-OS Core OVA/ JATP-OS Core OVF and VMDK

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Re: JATP collector

‎04-10-2019 11:36 PM

Hi jfrantz

Please see PIC below. Is it support all in one or not?

 

Capture2.PNG

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Re: JATP collector

‎04-11-2019 09:53 AM

Hi priyavit,

 

That ISO images is for a Hardware (JATP400/JATP700) for All-In-One. Currently, there is not support for Virtual All In One.

Virtual Core OVA:

https://webdownload.juniper.net/swdl/dl/secure/site/1/record/88757.html?pf=vJATP

Virtual Core OVF and VMDK:

https://webdownload.juniper.net/swdl/dl/secure/site/1/record/88758.html?pf=vJATP

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Re: JATP collector

‎04-17-2019 01:03 AM

Hi jfrantz

I will change VJATP version. Thank you for your supporting

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Re: JATP collector

[ Edited ]
‎04-17-2019 01:54 PM

If you have any other questions on JATP Virtual installs, please let us kno

 

Please mark this as acceptable solution.

 

Regards,

Jason