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JWEB not working on SRX 550 / Junos 17 JUNOS 18

‎07-23-2018 09:47 AM

Hello:

 

I am continuing an evaluation for an SRX550 for wide deployment.   So far it has been a disaster for Juniper.  

 

To bring folks up to speed:

 

18.2 has significant errors in the default config, so I have to downgrade.   I got things stable for version 17 but JWeb (a key part of the evaluation is having a working GUI) was corrupted.   The Juniper logo, for example, was halfway down the left side of the screen and the buttons were throwing JavaScript errors.  I tried several different variants of Chrome and Firefox from Chrome 41 all the way to Firefox Quantum.   The page redered incorrectly with the the menus unable to click and GUI elements stacked on top of each other.


On a guess, I have upgraded to version 18.1-R1-S1 to see if there is an issue with browser compatibility and now I am heading backwards at high speed.  I can login with an admin user.  Instead of a corrupted "screen" I am getting a blank page with tons of JavaScript errors in the web console.

 

Some of the errors are shown below:

 

This site makes use of a SHA-1 Certificate; it’s recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] legacy_login.php
This site makes use of a SHA-1 Certificate; it’s recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] ext-theme-classic-all.css
unreachable code after return statement[Learn More] ext-all.js:18:709779
This site makes use of a SHA-1 Certificate; it’s recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] login.php
unreachable code after return statement[Learn More] sajax.js:208:4
unreachable code after return statement[Learn More] sajax.js:280:4
This site makes use of a SHA-1 Certificate; it’s recommended you use certificates with signature algorithms that use hash functions stronger than SHA-1.[Learn More] call
XML Parsing Error: syntax error
Location: https://XXXX.XXXX.XXXXX/call
Line Number 1, Column 1: call:1:1
unreachable code after return statement[Learn More] layout_script.js:1354:12
[Show/hide message details.] TypeError: u is null[Learn More] ext-all.js:18:162510
User admin successfully authenticated Slipstream.min.js:1796:114579
got provider:start request for scheme = rbac Slipstream.min.js:1796:38887
starting providers with scheme rbac Slipstream.min.js:1796:38173
providers with scheme rbac have been started Slipstream.min.js:1796:38477
got rbac_provider:init request Slipstream.min.js:1796:45407
[Show/hide message details.] TypeError: menuLevel3 is undefined[Learn More] rbacProvider.js:94:1
unreachable code after return statement[Learn More] ext-all.js:18:709779
unreachable code after return statement[Learn More] sajax.js:208:4
unreachable code after return statement[Learn More] sajax.js:280:4
unreachable code after return statement[Learn More] layout_script.js:1354:12

 

 

nothing in /var/log/messages related to jweb.  looks pretty clean.  The jsd process is thrashing, but I believe JSD is related to python extensibility and not somthing I need.

 

 

Things I have done:

 

1) Junos 17 and 18  Different browsers --- Tried IE 11, Edge, Firefox (pre quantum), Chrome (current), Chromium, Seamonkey etc.  All produce a corrupted page under JUNOS 17 and blank page on JUNOS-18

2) restart web-management.

3) Full resintall onto the SRX 550M.   Same results

 

So far:

 

- No core files

- http and https are allowed for web-managment

- single interface with static IP address .. the Interface is in the trusted zone. 

 

Any ideas?     As FYI, the browser and the 550 doesnt  have internet acces.  This is a requirement for the lab validation.

 

Thanks

 

 

 

 

2 REPLIES 2
SRX Services Gateway

Re: JWEB not working on SRX 550 / Junos 17 JUNOS 18

[ Edited ]
‎07-23-2018 03:16 PM

 

I just zeroized and installed 18.2R1 on a spare 550M and had no problem committing the default config or accessing jweb from safari or firefox. I suspect the disaster is related to either bad hardware, corrupt or missing software, or errors in setup.

 

As much as you dislike JTAC, if you're interested in a fair evaluation you should reach out to them to resolve your issues. 

 

Otherwise you can try redownloading and reinstalling JUNOS from the bootloader:

https://www.juniper.net/documentation/en_US/junos/topics/task/installation/security-junos-os-boot-lo...

 

And then reset the config with the reset button:

https://www.juniper.net/documentation/en_US/release-independent/junos/topics/task/configuration/serv...

 

root> edit    
Entering configuration mode

[edit]
root# set system root-authentication plain-text-password    
New password:
Retype new password:

[edit]
root# commit 

commit complete

[edit]

Untitled-2.jpg 

SRX Services Gateway

Re: JWEB not working on SRX 550 / Junos 17 JUNOS 18

‎07-23-2018 11:36 PM

Hello,

SRX550 (_without_ M) chassis has been declared EOL on 30 May 2018 and last supported JUNOS version is 12.3X48

Please see https://kb.juniper.net/InfoCenter/index?page=content&id=TSB17330&actp=METADATA&act=login

(Juniper login required)

The replacement product is SRX550M.

18.1, 18.2 or any other JUNOS newer than 12.3X48 _MAY_ or may not work on SRX550 (_without_ M) but no guarantees and no support.

HTH

Thx

Alex

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