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Juniper SRX 100 no storage error

‎09-16-2016 12:29 AM

Hello, then i power on juniper srx100 i have this massege : 

 

 

U-Boot 1.1.6 (Build time: Nov 19 2009 - 07:52:31)

SRX_100_LOWMEM board revision major:0, minor:0, serial #: AT0610AF0596
OCTEON CN5020-SCP pass 1.0, Core clock: 500 MHz, DDR clock: 266 MHz (532 Mhz data rate)
DRAM: 512 MB
Starting Memory POST...
Checking datalines... OK
Checking address lines... OK
Checking 512K memory for U-Boot... OK.
Running U-Boot CRC Test... OK.
Flash: 4 MB
WARNING: Running from backup u-boot
USB: scanning bus for devices... 3 USB Device(s) found
scanning bus for storage devices... ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
1 Storage Device(s) found
Clearing DRAM....... done
BIST check passed.
Net: pic init done (err = 0)octeth0
ERROR: CTL:TIMEOUT
--Host Channel 5 Interrupt: Transaction Error--
--Host Channel 7 Interrupt: Transaction Error--
--Host Channel 2 Interrupt: Transaction Error--
--Host Channel 3 Interrupt: Transaction Error--
--Host Channel 0 Interrupt: Transaction Error--
--Host Channel 6 Interrupt: Transaction Error--
--Host Channel 2 Interrupt: Transaction Error--
--Host Channel 4 Interrupt: Transaction Error--
--Host Channel 3 Interrupt: Transaction Error--
--Host Channel 4 Interrupt: Data Toggle Error--
--Host Channel 3 Interrupt: Transaction Error--
--Host Channel 7 Interrupt: Transaction Error--
--Host Channel 6 Interrupt: Transaction Error--
--Host Channel 5 Interrupt: Data Toggle Error--
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT

U-Boot Exception, Cause: NMI
Problem encountered during u-boot stage.
zero: 00000000 at: 00000000 v0: 00000007 v1: 425a9a79
a0: 00000007 a1: 00000000 a2: 00000000 a3: 425a9a79
t0: 00000007 t1: 00000021 t2: 80020498 t3: ffe7ffff
t4: 800a508c t5: 800aa55c t6: 00000000 t7: 800b6598
t8: 00000000 t9: 8003e7e8 s0: 000061a8 s1: 425a7276
s2: 800aa55c s3: 00000000 s4: 00000000 s5: 800b0000
s6: 00000002 s7: 00000000 k0: aaaaaaaa k1: aaaaaaaa
gp: 800a55a0 sp: 80019ae8 s8: 800aa55c ra: 8005a250
sr: 504800e5 mullo: 00000001 mulhi: 0000001e badvaddr: 00000000
cause: 40008000 pc: 00800000
Waiting for the backup U-Boot to trigger.


U-Boot 1.1.6 (Build time: Apr 16 2010 - 09:08:14)

SRX_100_LOWMEM board revision major:0, minor:0, serial #: AT0610AF0596
OCTEON CN5020-SCP pass 1.0, Core clock: 500 MHz, DDR clock: 266 MHz (532 Mhz data rate)
DRAM: 512 MB
Starting Memory POST...
Checking datalines... OK
Checking address lines... OK
Checking 512K memory for U-Boot... OK.
Running U-Boot CRC Test... OK.
Flash: 4 MB
USB: scanning bus for devices... 3 USB Device(s) found
scanning bus for storage devices... ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
ERROR: CTL:TIMEOUT
1 Storage Device(s) found
Clearing DRAM....... done
BIST check passed.
Net: pic init done (err = 0)octeth0
ERROR: CTL:TIMEOUT
--Host Channel 5 Interrupt: Transaction Error--
--Host Channel 7 Interrupt: Transaction Error--
--Host Channel 2 Interrupt: Transaction Error--
--Host Channel 3 Interrupt: Transaction Error--
--Host Channel 5 Interrupt: Transaction Error--
--Host Channel 6 Interrupt: Transaction Error--
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed
JSRXNLE_FIXME: This needs to be fixed

 

 

 

Can i fix this some how? I have ~20 srx100 with this error.  I cant enter to loader, because this error is cyclic, and space bar doesnt work.

Thank you.

6 REPLIES 6
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SRX Services Gateway

Re: Juniper SRX 100 no storage error

‎09-16-2016 03:00 AM

If you have a working SRX100 you can try this procedure to get a bootable USB drive (Kingston 8Gb or less are tested good for this, others may also work.)

 

https://kb.juniper.net/InfoCenter/index?page=content&id=KB29811

 

Once bootable you can then try to snapshot the internal media to get a bootable configuraiton back.

 

I've not seen these errors before. Hopefully someone did not do some kind of destructive bsd erase from the shell before getting rid of these devices that removed vital files or reformated the media.

Steve Puluka BSEET - Juniper Ambassador
IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
http://puluka.com/home
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SRX Services Gateway

Re: Juniper SRX 100 no storage error

‎09-22-2016 08:13 AM

@spuluka wrote:

If you have a working SRX100 you can try this procedure to get a bootable USB drive (Kingston 8Gb or less are tested good for this, others may also work.)

 

https://kb.juniper.net/InfoCenter/index?page=content&id=KB29811

 


This method doesnt work for me 😞

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SRX Services Gateway

Re: Juniper SRX 100 no storage error

‎09-24-2016 03:10 AM

Can you confirm the bootable USB created on the working SRX100 boots on that same SRX100

 

This will confirm you have a good bootable USB.

 

If that works on the good SRX, and will NOT boot on the problematic SRX, you device has other hardware problems that likely require an RMA.  The SRX100 does not have much you can repair inside.

Steve Puluka BSEET - Juniper Ambassador
IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
http://puluka.com/home
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SRX Services Gateway

Re: Juniper SRX 100 no storage error

‎09-28-2016 03:50 AM

@spuluka wrote:

Can you confirm the bootable USB created on the working SRX100 boots on that same SRX100

 

This will confirm you have a good bootable USB.

 


 

Yes, bootable USB was created on the working SRX100. 

Did SRX100 automatically boot from USB then power on? or i need to specify to SRX100, that he need to boot from USB?

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SRX Services Gateway

Re: Juniper SRX 100 no storage error

‎09-30-2016 07:56 PM

it will automatically boot from USB. If USB is not found it will try to boot from  CF.

Thanks,
Suraj
Please Mark My Solution Accepted if it Helped, Kudos are Appreciated too
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SRX Services Gateway

Re: Juniper SRX 100 no storage error

‎10-02-2016 05:41 PM

I was also suggesting that you confirm the created USB does successfully boot the known good SRX.  This will confirm that the USB itself is a compatible model.  There are some that won't work as boot media. 

Steve Puluka BSEET - Juniper Ambassador
IP Architect - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
http://puluka.com/home
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