SRX Services Gateway
SRX Services Gateway

Log errors and connectivity loss with 11.2R3

10.22.11   |  
‎10-22-2011 03:24 AM

Has anyone else seen the following log errors and experienced connectivity loss (both web access through and SSH to the SRX) with 11.2R3?

 

Oct 21 21:51:38  srx100h init: l2cpd-service (PID 1235) started
Oct 21 21:51:44  srx100h init: l2cpd-service (PID 1235) exited with status=0 Normal Exit
Oct 21 21:51:44  srx100h init: l2cpd-service is thrashing, not restarted
Oct 21 21:51:46  srx100h init: l2cpd-service (PID 1239) started
Oct 21 21:51:46  srx100h init: can not access /usr/sbin/hostname-cached: No such file or directory
Oct 21 21:51:46  srx100h init: hostname-caching-process (PID 0) started
Oct 21 21:51:46  srx100h init: can not access /usr/sbin/ipmid: No such file or directory
Oct 21 21:51:46  srx100h init: ipmi (PID 0) started
Oct 21 21:51:52  srx100h init: l2cpd-service (PID 1239) exited with status=0 Normal Exit
Oct 21 21:51:52  srx100h init: l2cpd-service is thrashing, not restarted
Oct 21 21:52:02  srx100h /kernel: RT_PFE: RT msg op 1 (PREFIX ADD) failed, err 5 (Invalid)
Oct 21 21:52:02  srx100h /kernel: STP: STP IPC op 1 (ForwardingState) failed, err 1 (Unknown)
Oct 21 21:52:02  srx100h /kernel: STP: STP IPC op 1 (ForwardingState) failed, err 1 (Unknown)
Oct 21 21:52:02  srx100h /kernel: GENCFG: op 2 (USP Blob) failed; err 7 (Doesn't Exist)
Oct 21 21:52:06  srx100h last message repeated 2 times
Oct 21 21:52:18  srx100h /kernel: STP: STP IPC op 1 (ForwardingState) failed, err 1 (Unknown)
Oct 21 21:52:19  srx100h last message repeated 7 times

 

Thanks.

16 REPLIES
SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

11.04.11   |  
‎11-04-2011 05:26 PM

Yes!  I'm getting almost exactly the same messages without switching subsystem or STP running on my SRX100's (chassie cluster)  Did you ever solve this?

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

11.04.11   |  
‎11-04-2011 05:33 PM

Sorry, to add to this.  the VPN drops packets as does any packets addressed to the router, or any routing (NATting in my case) through the router.  It's as if the router goes down for a time when I see these messages (about once a day, lasts for about a minute)

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

11.04.11   |  
‎11-04-2011 08:31 PM

I am seeing the same on a SRX210 11.2R2.4 non-clustered box.  Mine just rebooted after 2 weeks of those messages.

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

[ Edited ]
12.16.11   |  
‎12-16-2011 11:24 AM

I am seeing something similar on 11.2R4, has anyone opened cases on this?

 

Highlighted
SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

01.27.12   |  
‎01-27-2012 06:42 AM

We are seeing this as well accompanied by lots of low_mem_signal_processes messages.  Spontaneous reboots occur about every other week.

 

SRX240 11.2R3

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

01.27.12   |  
‎01-27-2012 08:36 AM

We have hit the same issue as well. Only choice is to upgrade to 11.2R4 or watch the CPU spike and reboot.

---
JNCIE-SEC #69, JNCIE-ENT #492, JNCSP-SEC, JNCSP-ENT, JNCIS-SP, JNCDS-DC, JNCDS-SEC
SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

01.27.12   |  
‎01-27-2012 02:23 PM

On my SRX100's, I rolled back to 10.4R6.5 and it has been as solid as a rock for a few months now.

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

05.28.12   |  
‎05-28-2012 11:04 PM

Unable to ssh via Radius to the srx110. Software running on the device is 11.2R3.3

 

May 29 15:19:17  AUBBAUBSR001 init: l2cpd-service is thrashing, not restarted

May 29 15:19:47  AUBBAUBSR001 init: l2cpd-service (PID 70309) started

May 29 15:19:47  AUBBAUBSR001 init: can not access /usr/sbin/hostname-cached: No such file or directory

May 29 15:19:47  AUBBAUBSR001 init: hostname-caching-process (PID 0) started

May 29 15:19:48  AUBBAUBSR001 init: can not access /usr/sbin/ipmid: No such file or directory

May 29 15:19:48  AUBBAUBSR001 init: ipmi (PID 0) started

May 29 15:19:50  AUBBAUBSR001 init: l2cpd-service (PID 70309) exited with status=0 Normal Exit

May 29 15:19:50  AUBBAUBSR001 init: l2cpd-service (PID 70311) started

May 29 15:19:52  AUBBAUBSR001 init: l2cpd-service (PID 70311) exited with status=0 Normal Exit

 

Is this issue resolved in the JTAC recommended ver (11.2R6.3)

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

[ Edited ]
09.28.12   |  
‎09-28-2012 09:14 AM

FYI - I'm seeing the same error on two (independant, non-clustered) SRX 100s both running 12.1R3.5. Error being:

 

Sep 28 08:56:17  firewall-a init: l2cpd-service (PID 45596) exited with status=0 Normal Exit
Sep 28 08:56:17  firewall-a init: l2cpd-service (PID 45597) started
Sep 28 08:56:22  firewall-a init: l2cpd-service (PID 45597) exited with status=0 Normal Exit

...(service started / exited mesages repeat about a dozen times)...
Sep 28 08:56:22  firewall-a init: l2cpd-service is thrashing, not restarted

 

However, I'm not seeing crashes or reboots; just the error in logs.

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

09.11.13   |  
‎09-11-2013 07:19 PM

I have srx with 11.2R4 but is happining again.

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

09.24.13   |  
‎09-24-2013 05:38 AM

I'm getting the same thing on a SRX240 HA pair running 11.4R3.7

 

l2cpd-service is thrashing, not restarted

 Any one have any suggestions?



SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

02.11.14   |  
‎02-11-2014 10:44 AM

This happined last night on one of our SRX220H clusters running 12.1X44-D10.4, only resolution was to power cycle the entire cluster. 

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

08.06.14   |  
‎08-06-2014 03:51 PM

 

 

 

Go the same issue on SRX240H2  yesterday  on version 11.4R10.3, was in the process of upgrading to 12.1 l2cpd errors filled the logs and firewall stopped responding. Is there any resolution for this or any reason why this would be happening, i have a JTAC case open for this but just wanted to check if anyone here is aware of it.

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

08.18.14   |  
‎08-18-2014 07:50 AM

I just noticed the same thing on my new SRX240 as I am installigng it now. I am on:

root@core2.nj1> show version
Hostname: core2.nj1
Model: srx240h2
JUNOS Software Release [12.1X44-D30]

 

 

SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

[ Edited ]
12.24.14   |  
‎12-24-2014 03:50 AM

Does anyone have any insight on this issue?

What was JTAC response?

 

Thanks,

Daniel LAZAR
Network Consultant for Juniper Elite Partner
CCIE RS, CCIE DC, JNCIP SP, JNCSP SP
SRX Services Gateway

Re: Log errors and connectivity loss with 11.2R3

05.08.15   |  
‎05-08-2015 05:26 AM

Any new insights regarding this?

 

Mine have this logs as well, and it stuck every month. Hopefully it won't stuck up this week.

 

init: l2cpd-service (PID 23050) exited with status=0 Normal Exit

init: l2cpd-service (PID 23051) started

init: l2cpd-service (PID 23051) exited with status=0 Normal Exit

init: l2cpd-service is thrashing, not restarted