SRX

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Ask questions and share experiences about the SRX Series, vSRX, and cSRX.

  • 1.  SRX Ordering Query around Support - J-Care

    Posted 11-06-2014 06:07

    hi

     

    we are purchasing pair of 550s and i just wanted to know if the following *part will cover both devices:

     

    1 x Juniper SRX550 EMEA J-Care SameDay Onsite Support 1 Year on SRX550-645AP       CARE-3P-ENG 

     

    *I know its not a real part : )

     

    thank you



  • 2.  RE: SRX Ordering Query around Support - J-Care
    Best Answer

    Posted 11-07-2014 01:52

    No, you will need to purchase a J-Care Support option for each box.  J-Care is generally linked to a chassis serial number.

     

    Hope this helps



  • 3.  RE: SRX Ordering Query around Support - J-Care

    Posted 11-07-2014 04:55

    Thank you for confirming, and and to be fair it makes sense.

     

    i've accepted solution and marked as such.