SRX Services Gateway
SRX Services Gateway

SRX240H2 fails the upgrade process

‎11-27-2018 05:35 PM

Hi, 

 

We have tried to upgrade SRX240H from junos-srxsme-12.3X48-D65.1 TO 12.3X48-D75.4-domestic.tgz but no luck and now in a situation that can't rollback either. 

 

Can't see the version as well when "show version" command executed. 

 

Would downgrade help? If yes, what is the best way to do it without losing the data? Any suggestions, please!

 

What are the possible steps to fix this? Any suggestions, please!

 

Thank you.

-------------------------------------------------------------------

 

silqbnbv11j24> request system software add no-copy /var/tmp/junos-srxsme-12.3X48-D75.4-domestic.tgz

NOTICE: Validating configuration against junos-srxsme-12.3X48-D75.4-domestic.tgz.

NOTICE: Use the 'no-validate' option to skip this if desired.

Formatting alternate root (/dev/da0s2a)...

/dev/da0s2a: 627.4MB (1284940 sectors) block size 16384, fragment size 2048

        using 4 cylinder groups of 156.86MB, 10039 blks, 20096 inodes.

super-block backups (for fsck -b #) at:

32, 321280, 642528, 963776

Checking compatibility with configuration

Initializing...

Verified manifest signed by PackageProductionEc_2018 method ECDSA256+unknown

Verified junos-12.3X48-D65.1-domestic signed by PackageProductionEc_2018 method ECDSA256+unknown

Using junos-12.3X48-D75.4-domestic from /altroot/cf/packages/install-tmp/junos-12.3X48-D75.4-domestic

Copying package ...

Verified manifest signed by PackageProductionEc_2018 method ECDSA256+unknown

grep: /etc/db/pkg/*/+REQUIRE: No such file or directory

Hardware Database regeneration succeeded

Validating against /config/juniper.conf.gz

cp: /cf/var/validate/chroot//var/etc/resolv.conf and /etc/resolv.conf are identical (not copied).

cp: /cf/var/validate/chroot//var/etc/hosts and /etc/hosts are identical (not copied).

Usage: license-check -f "<features>" -m -p -q -M -u -U -V

  -V verify if release based licenses are present

mgd: commit complete

Validation succeeded

grep: /etc/db/pkg/j*/+COMMENT: No such file or directory

Installing package '/altroot/cf/packages/install-tmp/junos-12.3X48-D75.4-domestic' ...

Verified junos-boot-srxsme-12.3X48-D75.4.tgz signed by PackageProductionEc_2018 method ECDSA256+unknown

Verified junos-srxsme-12.3X48-D75.4-domestic signed by PackageProductionEc_2018 method ECDSA256+unknown

Verified junos-boot-srxsme-12.3X48-D75.4.tgz signed by PackageProductionEc_2018 method ECDSA256+unknown

Verified junos-srxsme-12.3X48-D75.4-domestic signed by PackageProductionEc_2018 method ECDSA256+unknown

sed: /etc/db/pkg/junos/+COMMENT: No such file or directory

 

WARNING: This base version of JUNOS will not properly

WARNING: support this package.  Please install base OS

WARNING: JUNOS 6.4 or newer first.  You can do this via

WARNING: a jinstall package or install-media.

 

WARNING: Or use the command:

 

WARNING:        'request system software rollback'

 

WARNING: to attempt to restore the previous software set.

 

WARNING: This installation attempt will be aborted.

 

ERROR: junos-12.3X48-D75.4-domestic fails requirements check

Installation failed for package '/altroot/cf/packages/install-tmp/junos-12.3X48-D75.4-domestic'

 

 

silqbnbv11j24> request system software rollback

grep: /etc/db/pkg/j*/+COMMENT: No such file or directory

ERROR: cannot locate JUNOS: rollback aborted

 

 

 

 

3 REPLIES 3
SRX Services Gateway

Re: SRX240H2 fails the upgrade process

‎11-27-2018 06:17 PM

I am pretty sure the last supported version for the 240H is 12.1X46. It's a little confusing because 12.1X46D66 and later will not install on 240H2 but it will on a 240H.

 

https://kb.juniper.net/InfoCenter/index?page=content&id=TSB17084

 

In your case I would simply copy your config from your console/ssh session, then reboot and install the latest 12.X46 from USB:

 

 

https://www.juniper.net/documentation/en_US/junos/topics/task/installation/security-junos-os-boot-lo...

 

SRX Services Gateway

Re: SRX240H2 fails the upgrade process

‎11-27-2018 06:42 PM

Thanks for the reply, appreciated!

 

Sorry, I made a mistake in writing - it is SRX240H2 not SRX240H. 

 

The SRX was running with 12.3X48-D65.1

 

The current up to date version for SRX240H2 is "12.3X48-D75", released on 16th Oct 2018. 

 

I will try the option that you suggested me and let you know the outcome. 

 

Thank you. 

SRX Services Gateway

Re: SRX240H2 fails the upgrade process

‎01-23-2019 12:38 AM

It is interesting to know what the result is