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SRX300 Can't upgrade software to 17.3R1

‎11-06-2017 08:33 AM

Hi,

 

I downloaded the 17.3R1 software from juniper web site. But when I try to upload it from Jweb, It shows the following error : 

The software package () was not a Junos package.

Installation of the package () is not supported.

 

My current version is 15.1X49-D100.6.

Is this version 17.3R1 support SRX300 ?  Or is there another way to upgrade it ?

 

One more question,

Is 17.3R1 support client to site VPN server ? Like using smartphone to connect it by ipsec VPN?

Because I set up dynamic VPN now but it can't connect by my iPhone.

 

Thanks.

1 REPLY 1
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SRX Services Gateway

Re: SRX300 Can't upgrade software to 17.3R1

‎11-06-2017 09:12 AM
1. you may try doing an upgrade via cli.
2. make sure your package name extension is .tgz.
3. before upgrade, verify the check using following kb.
https://kb.juniper.net/InfoCenter/index?page=content&id=KB17665
4. try to upgrade using cli.
5. if issue persists, download the package again & transfer it to SRX via winscp instead of FTP.
6. verify checksum
7. do upgrade.

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