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SRX300 reboots and get stucks in db mode when inserting USB Key

‎02-21-2020 06:27 AM

Hi all,

My SRX300 fails to make working a USB Key SanDisk 16G usb2.0.

Here is the message displayed :

 

root@jeyniper06# umass1: SanDisk' Cruzer Fit, rev 2.00/1.00, addr 2
xhci_activate_xfer+0x154 (0xc80c9800,0,0x80a79770,0x7590c000) ra 0x8018d58c sz 72
xhci_xfer_scheduler+0x274 (0xc80c9800,0,0x80a79770,0x7590c000) ra 0x801e4738 sz 72
fork_exit+0x230 (0xc80c9800,0,0x80a79770,0x7590c000) ra 0x80a60ba0 sz 40
MipsNMIException+0x34 (0xc80c9800,0,0x80a79770,0x7590c000) ra 0 sz 0
pid 2175, process: udev-sched-1.1
cpu:0-Trap cause = 2 (TLB miss (load or instr. fetch) - kernel mode)
badvaddr = 0xc, pc = 0x8018c028, ra = 0x8018d58c, sr = 0x5080ffa3
panic: trap
cpuid = 0
KDB: stack backtrace:
SP 0: not in kernel
uart_sab82532_class+0x0 (0,0,0,0) ra 0 sz 0
pid 2175, process: udev-sched-1.1
Uptime: 7m10s
Cannot dump. No dump device defined.
Automatic reboot in 15 seconds - press a key on the console to abort
Rebooting...

 

Any help would be appreciated !

Best Regards,

Jeremie

2 REPLIES 2
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SRX Services Gateway

Re: SRX300 reboots and get stucks in db mode when inserting USB Key

‎02-21-2020 07:18 AM

Hi Jeremie,

 

Have you formatted this USB stick with FAT/FAT32 file system?

 

Refer https://kb.juniper.net/KB23882

 

Cheers

Pooja

Please Mark My Solution Accepted if it Helped, Kudos are Appreciated too!!!

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SRX Services Gateway

Re: SRX300 reboots and get stucks in db mode when inserting USB Key

‎02-21-2020 07:54 AM

Hi,

 

Many thanks for your quick reply. Yes i did it twice with two differents pcs. But it is still the same :-(

 

BR

Jérémie