SRX Services Gateway
SRX Services Gateway

Unable to re-install Junos- help please!!

‎06-03-2014 11:28 PM

SRX 240 stuck at=>

I cannot upgrade uloader/uboot after overwriting the memory. Here is where I am. I cannot get past that to prompt to go to loader>

I have a usb stick with the image and a file autoinstall.conf and rebooted, hold the reset button it just does a reboot and back to the same place. I am out of options now.

lab@SRX> umass1: Generic Mass Storage, rev 2.00/1.02, addr 4
da1 at umass-sim1 bus 1 target 0 lun 0
da1: <Generic Flash Disk 8.07> Removable Direct Access SCSI-2 device
da1: 40.000MB/s transfers
da1: 1910MB (3911680 512 byte sectors: 255H 63S/T 243C)


=> printenv
bootcmd=cp.b 0xbfe00000 0x100000 0x100000; bootelf 0x100000
baudrate=9600
autoload=n
bootdelay=1
ethaddr=00:26:88:e9:c8:80
boot.devlist=nand-flash:usb
ipaddr=10.z.z.124
netmask=255.255.255.0
loaddev=disk0
linkUpdate=0
gatewayip=10.z.z.z
serverip=10.z.z.126
boot.status=0x1
boot.current=primary
loadaddr=0x20000000
numcores=4
boot.ver=1.9
boot.upgrade.loader=0xbfe00000
boot.upgrade.uboot=0xbfc00000
boot.upgrade.ushell=0xbff80000
boot.btsq.start=0x003fa000
boot.btsq.len=0x00002000
boot.env.start=0x003fe000
boot.env.size=0x00002000
boot.upgrade.uboot.hdr=0x00000030
boot.upgrade.uboot.data=0x00000100
boot.upgrade.loader.hdr=0x002fffc0
boot.upgrade.loader.data=0x00200000
stdin=serial
stdout=serial
stderr=serial
env_addr=0xbfffe000
env_size=0x2000
flash_base_addr=0xbfc00000
flash_size=0x400000
ethact=octeth0
uplinkSpeed=1G
post.usb=PASSED
post.eeprom=PASSED
post.memory=PASSED
post.uboot-crc=PASSED

=> ping 10.z.z.123
Using octeth0 device
ping failed; host 10.z.z.134 is not alive
10.z.z.123
=> ping 10.z.z.134
Using octeth0 device
ping failed; host 10.z.z.134 is not alive

=>reset
SRX_240_POE board revision major:0, minor:35, serial #: AAAX5475
OCTEON CN5230R-SCP pass 2.0, Core clock: 600 MHz, DDR clock: 333 MHz (666 Mhz data rate)
DRAM: 1024 MB
Starting Memory POST...
Checking datalines... OK
Checking address lines... OK
Checking 512K memory for U-Boot... OK.
Running U-Boot CRC Test... OK.
Flash: 4 MB
USB: scanning bus for devices...
Root Hub 0: 4 USB Device(s) found
Root Hub 1: 1 USB Device(s) found
scanning bus for storage devices... 2 Storage Device(s) found
Clearing DRAM........ done
BIST check passed.
1:00:00.0 Vendor/Device ID = 0x811210b5
1:01:07.0 Vendor/Device ID = 0xc72414e4
Boot Media: nand-flash usb
Net: octeth0
Switch driver image not programmed properly in bootflash
Expected 0x3c1c0006, actual 0xaaaaaaaa
POST Passed
Press SPACE to abort autoboot in 1 seconds
=>

I cannot get past this prompt =>, the Network does not work. I cannot reach any device not even the SRXs own IP.
http://kb.juniper.net/InfoCenter/index?page=content&id=KB14175
I have folowed pretty much all the articles available. The one I am going to try Friday is the kermit or somethinglike that y-moden( I have to figure that out)
This worked once but the the image could not be installed. I cannot find the article (will soon)
that I followed to overwrite the memory area reference.

[KUDOS PLEASE! If you think I earned it!
If this solution worked for you please flag my post as an "Accepted Solution" so others can benefit..]
5 REPLIES 5
SRX Services Gateway

Re: Unable to re-install Junos- help please!!

‎06-03-2014 11:46 PM

Hello

 

If loader prompt is not accessible, then only option is to have RMA of SRX box.

Please open up a JTAC case and request for a replacement device.

 

Regards,

Raveen

Note: If this answers your question, you could mark this post as accepted solution, that way it helps others as well. Kudos will be cool if I earned it!
SRX Services Gateway

Re: Unable to re-install Junos- help please!!

‎06-03-2014 11:48 PM

If there are any USB devices attached to SRX, you could remove them and reboot it few times(atleast3-5 times)

 

Regards,

Raveen

Note: If this answers your question, you could mark this post as accepted solution, that way it helps others as well. Kudos will be cool if I earned it!
SRX Services Gateway

Re: Unable to re-install Junos- help please!!

‎06-04-2014 02:30 AM

That box has be reebooted more times that you can squint in a minute. looks like an RMA at this point. I have two more an an EX4200 that seems to just become unresponsive, and occasionaly reboot. I a cannot see anthing in th emessages log and there are no core dumps.

[KUDOS PLEASE! If you think I earned it!
If this solution worked for you please flag my post as an "Accepted Solution" so others can benefit..]
SRX Services Gateway

Re: Unable to re-install Junos- help please!!

‎06-04-2014 02:31 AM

Okay. i will see about later and if that is the final solution I will mark as accepted. Sad but nothing works.

[KUDOS PLEASE! If you think I earned it!
If this solution worked for you please flag my post as an "Accepted Solution" so others can benefit..]
SRX Services Gateway

Re: Unable to re-install Junos- help please!!

‎06-04-2014 11:29 AM
Isn't there anything you can do at the u-boot prompt?