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VPN issue Licenses buyed

[ Edited ]
‎05-27-2019 10:59 AM

hi there, by mistake, i buyed 20 licenses remote access VPN, i understand that works only NCP client, i really need 20 dyn VPN with pulse secure access. Any way for solving this trouble.

 

attach output show system licenses

 

juniper@Jardines_Tropicales_PC_SRX300> show system license
License usage:
Licenses Licenses Licenses Expiry
Feature name used installed needed
dynamic-vpn 0 2 0 permanent
remote-access-ipsec-vpn-client 0 20 0 permanent

Licenses installed:
License identifier: XXXXXX
License version: 4
Valid for device: XXXXXX
Customer ID: TIGO BUSINESS COSTA RICA
Features:
remote-access-ipsec-vpn-client-10 - remote-access-ipsec-vpn-client 10 users
permanent

License identifier: XXXXX
License version: 4
Valid for device: XXXXXX
Customer ID: TIGO BUSINESS COSTA RICA
Features:
remote-access-ipsec-vpn-client-10 - remote-access-ipsec-vpn-client 10 users
permanent

 

thanks

2 REPLIES 2
SRX Services Gateway

Re: VPN issue Licenses buyed

‎05-27-2019 12:39 PM

Hi,

 

there is no technical way of converting remote access licenses to dynamic vpn licenses.

 

You can try to get your reseller and Juniper to credit the remote access licenses and then buy the correct ones. If a credit is not approved, then you are forced to buy the dynamic vpn licenses.

 

 


--
Best regards,

Jonas Hauge Jensen
Systems Engineer, SEC DATACOM A/S (Denmark)
SRX Services Gateway
Solution
Accepted by topic author mmesen1986
‎05-27-2019 02:14 PM

Re: VPN issue Licenses buyed

‎05-27-2019 02:13 PM

yes