SRX

hi there, by mistake, i buyed 20 licenses remote access VPN, i understand that works only NCP client, i really need 20 dyn VPN with pulse secure access. Any way for solving this trouble.

attach output show system licenses

juniper@Jardines_Tropicales_PC_SRX300> show system license
License usage:
Licenses Licenses Licenses Expiry
Feature name used installed needed
dynamic-vpn 0 2 0 permanent
remote-access-ipsec-vpn-client 0 20 0 permanent

Licenses installed:
License identifier: XXXXXX
License version: 4
Valid for device: XXXXXX
Customer ID: TIGO BUSINESS COSTA RICA
Features:
remote-access-ipsec-vpn-client-10 - remote-access-ipsec-vpn-client 10 users
permanent

License identifier: XXXXX
License version: 4
Valid for device: XXXXXX
Customer ID: TIGO BUSINESS COSTA RICA
Features:
remote-access-ipsec-vpn-client-10 - remote-access-ipsec-vpn-client 10 users
permanent

thanks

Hi,

there is no technical way of converting remote access licenses to dynamic vpn licenses.

You can try to get your reseller and Juniper to credit the remote access licenses and then buy the correct ones. If a credit is not approved, then you are forced to buy the dynamic vpn licenses.

yes jonashauge.   

i opened TTK with juniper support for a change licenses type. Hope i can change them

so thanks