SRX Services Gateway
SRX Services Gateway

internet slow for many clients after ISP change device

‎06-26-2014 08:19 AM

we just upgrade our internet connection from 50M to 100M, ISP change upgrade their device as well, after that many users experienced very slow internet speed when browsing. but some users are normal. we are using SRX 650 cluster, version 11.4R7.5

 

this was fixed by failover to backup node manually, any one help figure out what was the issue?

1 REPLY 1
SRX Services Gateway

Re: internet slow for many clients after ISP change device

‎06-26-2014 10:27 PM

Hi Waytoca,

 

During the problem state , have you captured Packets before and after the SRX device ?

 

Any isolation steps that was performed to rule out upstream device issue ?

 

it will be difficult to isolate without any data related to slow internet connection.

 


Thanks & Regards,

rparthi


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