ScreenOS Firewalls (NOT SRX)
ScreenOS Firewalls (NOT SRX)

AV/anti spam license retrieval not working

08.28.08   |  
‎08-28-2008 10:37 AM

 

I'm running an SSG-5 on 5.4.0r10. When I try to retrieve my licenses, I get an error message:

 

 The device was unable to reach the entitlement server to retrieve license keys

 

 I noticed in the log that this message also occurs when I try to retrieve: 

 

 PKI: Cert is not yet valid (subject name CN=nextwave.netscreen.com,OU=Terms of use at www.verisign.com/rpa (c)05,OU=Information Technology,O=NetScreen Technologies, Inc.,).

 

 What's the deal with this?

 

 

2 REPLIES
ScreenOS Firewalls (NOT SRX)

Re: AV/anti spam license retrieval not working

08.28.08   |  
‎08-28-2008 07:37 PM
Check your system clock.  Is it up to date?  Do you have it configured to sync clock via NTP?  I just tried it here, and it's working fine on the same ScreenOS, so I know it's not a cert issue.
Highlighted
ScreenOS Firewalls (NOT SRX)

Re: AV/anti spam license retrieval not working

08.29.08   |  
‎08-29-2008 08:08 AM
That was it. Thanks.