ScreenOS Firewalls (NOT SRX)
ScreenOS Firewalls (NOT SRX)

Forgot Logging password to netscreen 5XT

[ Edited ]
05.08.11   |  
‎05-08-2011 11:09 PM

Hi all,

 

how to loggin to netrscren 5XT devices as my client forgot the password  to login and the physical reset is also disabled.

Please suggest the best idea that helps to resolve the problem of logging. I had already tried by inserting the serial number in login name  and password, but could not login to  the devices.

3 REPLIES
ScreenOS Firewalls (NOT SRX)

Re: Logging to netscreen 5XT

05.09.11   |  
‎05-09-2011 03:53 AM

There are two methods for reset and both can be disabled in the configuration if desired.  One important cavaeat on your serial number login reset is that you need to be connected using the serial console cable.  These are the only two ways to accomplish the reset.

 

How to reset screenOS firewalls
http://kb.juniper.net/InfoCenter/index?page=content&id=KB5046

 

Steve Puluka BSEET
Juniper Ambassador
Senior IP Engineer - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
JNCIA-Junos JNCIS-SEC JNCIP-SEC JNCSP-SEC
JNCIS-FWV
JNCDA JNCDS-DC JNCDS-SEC
JNCIS-SP
ACE PanOS 6 ACE PanOS 7
http://puluka.com/home
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ScreenOS Firewalls (NOT SRX)

Re: Logging to Netscreen 5XT

[ Edited ]
05.09.11   |  
‎05-09-2011 10:07 PM

 

When I tried using serial number in login name and password, I got message "No modem detected, can not failover "

 

is there any idea using like in Cisco or not ?


spuluka wrote:

There are two methods for reset and both can be disabled in the configuration if desired.  One important cavaeat on your serial number login reset is that you need to be connected using the serial console cable.  These are the only two ways to accomplish the reset.

 

How to reset screenOS firewalls
http://kb.juniper.net/InfoCenter/index?page=content&id=KB5046

 


 

ScreenOS Firewalls (NOT SRX)

Re: Logging to Netscreen 5XT

05.10.11   |  
‎05-10-2011 03:37 AM

The second method as noted in the kb5046 above is using hardware reset button.  This procedure is detailed in kb4749.

 

http://kb.juniper.net/InfoCenter/index?page=content&id=KB4749

 

The message you got makes me wonder if this was an NSRP dual firewall pair.  If so there is a special procedure for resetting this device outlined in kb4899

 

http://kb.juniper.net/InfoCenter/index?page=content&id=KB4899

Steve Puluka BSEET
Juniper Ambassador
Senior IP Engineer - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
JNCIA-Junos JNCIS-SEC JNCIP-SEC JNCSP-SEC
JNCIS-FWV
JNCDA JNCDS-DC JNCDS-SEC
JNCIS-SP
ACE PanOS 6 ACE PanOS 7
http://puluka.com/home