Screen OS

last person joined: 8 months ago 

This is a legacy community with limited Juniper monitoring.

  • 1.  Get an Authorization Code to update Subscription keys (Netscreen25)

    Posted 01-20-2011 06:19

    Hello,

    We have purchased a firewall Netscreen25, and we don't have an Authorization Code to updat a Subscription keys.

    How to get an Authorization Code?

    Thanks for your help



  • 2.  RE: Get an Authorization Code to update Subscription keys (Netscreen25)

    Posted 01-20-2011 06:25

    Juniper issues authorization codes through the reseller who sold you the equipment. They are responsible for conveying those codes to you. Contact them for this information.



  • 3.  RE: Get an Authorization Code to update Subscription keys (Netscreen25)

    Posted 01-20-2011 07:09

    Thank you for your reply, but we have purchased a firewall Netscreen25 in April 2005 by the bay of reseller, and currently the company (reseller) no longer exists. So, who do i contact for getting an authorization code?

     





  • 4.  RE: Get an Authorization Code to update Subscription keys (Netscreen25)
    Best Answer

    Posted 01-20-2011 07:25

    You should call the Customer Care group of JTAC. 1-888-314-JTAC - select the non-technical Customer Care option and explain your issue to them.