ScreenOS Firewalls (NOT SRX)
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ScreenOS Firewalls (NOT SRX)

Get an Authorization Code to update Subscription keys (Netscreen25)

‎01-20-2011 06:19 AM

Hello,

We have purchased a firewall Netscreen25, and we don't have an Authorization Code to updat a Subscription keys.

How to get an Authorization Code?

Thanks for your help

3 REPLIES 3
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ScreenOS Firewalls (NOT SRX)

Re: Get an Authorization Code to update Subscription keys (Netscreen25)

‎01-20-2011 06:24 AM

Juniper issues authorization codes through the reseller who sold you the equipment. They are responsible for conveying those codes to you. Contact them for this information.

Kevin Barker
JNCIP-SEC
JNCIS-ENT, FWV, SSL, WLAN
JNCIA-ER, EX, IDP, UAC, WX
Juniper Networks Certified Instructor
Juniper Networks Ambassador

Juniper Elite Reseller
J-Partner Service Specialist - Implementation

If this worked for you please flag my post as an "Accepted Solution" so others can benefit. A kudo would be cool if you think I earned it.
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ScreenOS Firewalls (NOT SRX)

Re: Get an Authorization Code to update Subscription keys (Netscreen25)

‎01-20-2011 07:09 AM

Thank you for your reply, but we have purchased a firewall Netscreen25 in April 2005 by the bay of reseller, and currently the company (reseller) no longer exists. So, who do i contact for getting an authorization code?

 



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ScreenOS Firewalls (NOT SRX)
Solution
Accepted by topic author hill33
‎08-26-2015 01:27 AM

Re: Get an Authorization Code to update Subscription keys (Netscreen25)

‎01-20-2011 07:25 AM

You should call the Customer Care group of JTAC. 1-888-314-JTAC - select the non-technical Customer Care option and explain your issue to them.

 

Kevin Barker
JNCIP-SEC
JNCIS-ENT, FWV, SSL, WLAN
JNCIA-ER, EX, IDP, UAC, WX
Juniper Networks Certified Instructor
Juniper Networks Ambassador

Juniper Elite Reseller
J-Partner Service Specialist - Implementation

If this worked for you please flag my post as an "Accepted Solution" so others can benefit. A kudo would be cool if you think I earned it.
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