ScreenOS Firewalls (NOT SRX)
ScreenOS Firewalls (NOT SRX)

SSG WebUI Login Screen (Redirect fail) error ( but Telnet login to the same IP is successful)

‎10-04-2013 02:10 AM

Hi,

    I had purchased a new SSG 350M.

    I am able to access the SSG with the default ip address 192.168.1.1 (my PC ip address : 192.168.1.2)  on

    the default  interface e0/0 and I am  able to see the WebUi Login Screen.

    After logging in, I had configured my SSG on a Trust port e2/0 with ip 172.30.5.3 and I am able to Telnet to the

    SSG with  the ip 172.30.5.3 from any of my PC connected to the office network.

    But when I tried to use WebUi to login to SSG as below :

    HTTP://172.30.5.3//  , I get a error "Redirect fail" and I am not able to get the WebUi Login Screen.

 

    I had surfed the Internet and some adivces like setting and removing the SSL as well as TSL options had been

    tried but with no success.

 

    I had read the SSG manuals in and out and tried all means but unfortunately without any success.

  

    I had configured the SSG simply as below :

    Configuration --> Admin --> Management -- HTTP Port :80 (Redirect HTTP to HTTPS)

     Network --> Interfaces --> e2/0 -->Static IP (IP Address/Netmask :172.30.5.253/24 Manage IP :172.30.5.3),,,,,

     Service Options (Management Services ::: WebUI  flag is "on" ).

 

      Kindly give me some advice or hints on how to troubleshoot the WebUi Login problem.

 

Thank you.

kumagairyu

 

    

   

8 REPLIES 8
ScreenOS Firewalls (NOT SRX)

Re: SSG WebUI Login Screen (Redirect fail) error ( but Telnet login to the same IP is successful)

‎10-04-2013 02:48 AM

Hi Kumagairyu,

 

If you want redirection from http to https to work then make sure below both commands are enabled on firewall:

 

set admin http redirect

set ssl enable

 

Otherwise, simply use below configuration to have access on http:

 

unset admin http redirect

set ssl enable

 

If still doesn't work then you need to clear browsing cache of the browser and see if it works.

 

Hope it helps!

 

BR,

Swati

ScreenOS Firewalls (NOT SRX)
Solution
Accepted by topic author ryu.kumagai@csk-fis.com
‎08-26-2015 01:27 AM

Re: SSG WebUI Login Screen (Redirect fail) error ( but Telnet login to the same IP is successful)

‎10-06-2013 09:23 PM

Dear Swati-san,

        Thank you so much for your wonderful tips and advices.

         Yes, it works perfectly.

 

         After disabling the "http redirect" as well as clearing the cache,

         I am now able to access the WebUi without any problem.

         I had spent about 2 days checking the Internet as well and corresponding with our local support (very poor

         service and wasting my time) and I am glad that you were kind enough to help.

 

         Many man thanksSmiley Happy 

 

Arigatou gozaimasu.

Kumagairyu

ScreenOS Firewalls (NOT SRX)

Re: SSG WebUI Login Screen (Redirect fail) error ( but Telnet login to the same IP is successful)

‎10-07-2013 02:38 AM

Hi Kumagairyu,

 

Glad to know that it worked :-)

 

You can mark it as "Accepted Solution". Kudos will be appreciated too ;-)

 

BR,

Swa

ScreenOS Firewalls (NOT SRX)

Re: SSG WebUI Login Screen (Redirect fail) error ( but Telnet login to the same IP is successful)

‎10-07-2013 03:48 AM

Hi Swati-san,

    Yes,

             I had marked it as "Accepted Solution".

             By the way, what is "Kudos" in your mail ??

             Kindly let me know and I will be very happy to accomodate.

 

              Your help had been very helpful and I really appreciate it.

 

              Not only did it helped my project, it also gives me the confidence (I was quite nervous about whether what

              I am doing is correct or not) to carry on with my project.

 

Thank you !!!!!!!!!!

ScreenOS Firewalls (NOT SRX)

Re: SSG WebUI Login Screen (Redirect fail) error ( but Telnet login to the same IP is successful)

‎10-07-2013 09:23 PM

Hi Kumagai,

 

I am happy to know that I was able to help you on this query.

 

For accepted solution you need to sleect the correct answer and for Kudos you will see a Star sign below my name in my post for this problem. You just need to select the star to give Kudos Smiley Happy

 

BR,

Swati

 

 

ScreenOS Firewalls (NOT SRX)

Re: SSG WebUI Login Screen (Redirect fail) error ( but Telnet login to the same IP is successful)

‎10-07-2013 09:31 PM

Hi Swati,

      Yes, it is done (Star selected).

Thank you.

ScreenOS Firewalls (NOT SRX)

Re: SSG WebUI Login Screen (Redirect fail) error ( but Telnet login to the same IP is successful)

‎04-12-2016 09:09 AM

by clearing the cache after enabled ssl and disable redirects fixed it.

 

thanks!

ScreenOS Firewalls (NOT SRX)

Re: SSG WebUI Login Screen (Redirect fail) error ( but Telnet login to the same IP is successful)

3 weeks ago

Remark : if you enter  "nswebui.html" instead of redirect.html you probably do not need to clear the cache