ScreenOS Firewalls (NOT SRX)
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ScreenOS Firewalls (NOT SRX)

URGENT: Cannot access netscreen

01.31.12   |  
‎01-31-2012 12:21 AM

I wrongly bounded PPPoe with Bgroup and now cannot access netscreen throught Webui or Serial

 

2 REPLIES
ScreenOS Firewalls (NOT SRX)

Re: URGENT: Cannot access netscreen

01.31.12   |  
‎01-31-2012 03:29 AM

The serial console should always work no matter what the configuration.  Connect your computer to the serial console and open up your terminal emulator.  Then power up the device with it already connected.  This should give you messages as to what the issue is.

 

You could also follow the steps for a factory reset and start over.

 

http://forums.juniper.net/t5/Configuration-Library/SSG-Disaster-Recovery/m-p/60182#M67

Steve Puluka BSEET
Juniper Ambassador
Senior IP Engineer - DQE Communications Pittsburgh, PA (Metro Ethernet & ISP)
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ACE PanOS 6 ACE PanOS 7
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ScreenOS Firewalls (NOT SRX)

Re: URGENT: Cannot access netscreen

[ Edited ]
02.02.12   |  
‎02-02-2012 12:14 AM

Hey Steve

 

Thanks for the info

 

I did what you said and got messages via serial. Though, could not login the interface.  Eventually, had to factory reset.

 

Its working now

 

Thanks