Screen OS

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cannot connect via WebUI

  • 1.  cannot connect via WebUI

    Posted 08-25-2009 02:59

     

    hi there,

    im having trouble connecting to the WebUI of my netscreen 25 and im wondering if you can help me.  below is the config of interface1 which is where i usually manage the firewall from, it looks like webui is enabled but webauth is disbaled - is this what could be stopping me connect??. what is the command through the console to enable this if it is?

     

    thanks for your help 

     

     lonns25-> get int eth1

    Interface ethernet1:

      description ethernet1

      number 0, if_info 0, if_index 0, mode nat

      link up, phy-link up/full-duplex

      vsys Root, zone Trust, vr trust-vr

      dhcp client disabled

      PPPoE disabled

      admin mtu 0, operating mtu 1500, default mtu 1500

      *ip 172.16.23.10/23   mac 0010.db19.5730

      *manage ip 172.16.23.10, mac 0010.db19.5730

      route-deny disable

      pmtu-v4 disabled

      ping enabled, telnet enabled, SSH enabled, SNMP enabled

      web enabled, ident-reset disabled, SSL enabled

      DNS Proxy disabled, webauth disabled, webauth-ip 0.0.0.0

      OSPF disabled  BGP disabled  RIP disabled  RIPng disabled  mtrace disabled

      PIM: not configured  IGMP not configured

      bandwidth: physical 100000kbps, configured egress [gbw 0kbps mbw 0kbps]

                 configured ingress mbw 0kbps, current bw 331kbps

                 total allocated gbw 0kbps

      DHCP-Relay disabled

      DHCP-server disabled

    Number of SW session: 31780, hw sess err cnt 0

    lonns25-> get admin

    HTTP Port: 80, HTTPS Port: 443

    TELNET Port: 23, SSH Port: 22

    Mng Host IP: 206.186.240.190/255.255.255.255

    Mail Alert: On, Mail Server: exch01.domain.com

    E-Mail Address: will.gerrish@domain.com

    E-Mail Traffic Log: Off

    Configuration Format: DOS

    Device Reset: Enabled

    Hardware Reset: Enabled

    Admin privilege: read-write (Remote admin has read-write privileges)

    Max Failed Admin login attempts: 3

    HTTP redirect: false

     

     



  • 2.  RE: cannot connect via WebUI

    Posted 08-25-2009 03:23

    Hi everyone,

     

    just give a few more bits of information...

    i can ping the manageable IP address of 172.16.23.10, all clients connecting to the firewall can still get out on to the internet and none of the site to site VPNs are affect.  it just seems like its the manageable side of things.

     

    i have tried running the set int xx ip manageable on  interface that is usually managed.

     

    any ideas?

    thanks 



  • 3.  RE: cannot connect via WebUI

    Posted 08-25-2009 04:49

    Hi

     

    Need your answer

    1. can you telnet the box ?

    2. does the login page appears ?

    3. do get socket and see that the buffer filled up?

    4. what screenOS version do u use ?

     

     

    Thanks


    EL 



  • 4.  RE: cannot connect via WebUI

    Posted 09-01-2009 07:51

    Hi There,

     

     1. can you telnet the box ? No

    2. does the login page appears ? NO

    3. do get socket and see that the buffer filled up?  how do i check this??

    4. what screenOS version do u use ? how do you get this from the console???

     

    thanks again. 



  • 5.  RE: cannot connect via WebUI

    Posted 09-01-2009 09:45

    Hi

     

     

    3. do get socket and see that the buffer filled up?  how do i check this??

     => get socket

     

    4. what screenOS version do u use ? how do you get this from the console???

    => get system

     

     

    => get config | i manager

     

     

    THanks

     

    EL



  • 6.  RE: cannot connect via WebUI

    Posted 09-02-2009 03:15

    Hi EL,

     

    thanks for getting back to me.

     

    this is what i get back from the get socket command 

     

    Lonns25-> get socket

     Socket  Type   State      Remote IP         Port    Local IP         Port

          0  tcp4/6  listen     ::                   0    ::                 80

          1  tcp4/6  listen     ::                   0    ::                443

          2  tcp4/6  listen     ::                   0    ::                 23

          3  tcp4/6  listen     ::                   0    ::                 22

         52  tcp     close      0.0.0.0              0    0.0.0.0             0

        256  udp     open       0.0.0.0              0    0.0.0.0             0

        257  udp     open       0.0.0.0              0    0.0.0.0             0

        258  udp     open       0.0.0.0              0    0.0.0.0             0

        259  udp4/6  open       ::                   0    ::                500

        260  udp4/6  open       ::                   0    ::               4500

        261  udp4/6  open       ::                   0    ::                500

        262  udp4/6  open       ::                   0    ::               4500

        263  udp     open       0.0.0.0              0    0.0.0.0           161

        264  udp     open       0.0.0.0              0    0.0.0.0             0

        265  udp     open       0.0.0.0              0    0.0.0.0             0

        266  udp     open       0.0.0.0              0    0.0.0.0             0

     

    Raw IP sockets:

     Socket  Type   Remote IP         Local IP         Protocol

        512  raw     0.0.0.0           0.0.0.0          01h

        514  raw     0.0.0.0           0.0.0.0          01h

        515  raw     0.0.0.0           0.0.0.0          02h

        516  raw     0.0.0.0           0.0.0.0          02h

     

    Raw packet sockets:

     Socket  Type   Remote Mac    Local Mac    Protocol

        513  eth     000000000000  000000000000 0806h 

     

    and the OS version is  5.4.0r6.0

     

    again thanks - im not a firewall guy so im very greatful for your help.

     

    Will 



  • 7.  RE: cannot connect via WebUI

    Posted 09-02-2009 09:17

    Hi

     

    I think u set manager-ip on that firewall. please check it. u limit only certain user with specific ip that can manage firewall  

     

     

    thanks

     

    EL



  • 8.  RE: cannot connect via WebUI

    Posted 09-02-2009 09:35

    Hi Just FYI u only can manage firewall from user that use this ip 206.186.240.190

     

    Thanks

     

    EL



  • 9.  RE: cannot connect via WebUI

    Posted 09-03-2009 00:55

    Hmm strange, as we have no ip address ranges on that range.

     

    Is there a way via the console to set it to your internal ip subnet? 

     

    thanks again El.

     

    Will 



  • 10.  RE: cannot connect via WebUI

    Posted 09-03-2009 01:03

     yes u can unset that . btw what screenOS version do u use and box type

     

     

    Thanks

     

    EL



  • 11.  RE: cannot connect via WebUI

    Posted 09-03-2009 01:11

    the screen OS i use is 5.4.0r6.0

     

    also what command is needed to change the Mng Host IP? cant seem to find it in any of the forums...

     

    thanks again EL



  • 12.  RE: cannot connect via WebUI

    Posted 09-03-2009 01:27

    Hi EL,

     

    i found this command but it only seems to work in the earlier version of the OS

     

    set admin sys-ip "0.0.0.0"

    Set adm sys-ip has been obsoleted since 4.0

     

     

    the OS im currently running is  5.4.0r6.0 

     

    thanks again

     

    Will 



  • 13.  RE: cannot connect via WebUI

    Posted 09-03-2009 01:31

     

    Hi

     

    Could you PM your config ?

     

    thanks


    EL



  • 14.  RE: cannot connect via WebUI

    Posted 09-03-2009 01:43
    done


  • 15.  RE: cannot connect via WebUI
    Best Answer

    Posted 09-03-2009 01:48

    HI

     

    U can do this command

     

    unset admin manager-ip all

     

    i hope this work for you

     

     

    Thanks

     

    EL



  • 16.  RE: cannot connect via WebUI

    Posted 09-03-2009 02:00

    this worked.

     

     

    thanks so much 



  • 17.  RE: cannot connect via WebUI

    Posted 09-03-2009 01:28

    hi

     

    Please review this command

     

    mng-ip <a.b.c.d>
    [<A.B.C.D>]
    The IP address for the remote system you use to log in,
    configure, and manage the NetScreen device. The
    <a.b.c.d> represents the IP address, and the <A.B.C.D>
    represents the subnet. The default is 0.0.0.0, which allows
    management from any station. NetScreen-5 allows you to
    specify up to 6 hosts or subnet masks, one at a time. All
    other devices allow one.
    mng-ip {<a.b.c.d> | <all>}

    When using unset, specifies one or all of the six possible
    management IP addresses for the NetScreen-5.