ScreenOS Firewalls (NOT SRX)
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ScreenOS Firewalls (NOT SRX)

isg-1000

‎05-17-2010 08:48 AM

I have an isg-1000 that has stopped responding to web requests on its mgmt port. When I telnet to the box, the connection opens, but no text is displayed.

 

I am at a loss as to why this device is having issues. I do not have out of band on it at the moment. I even tried connecting to the mgmt port. from a device on the same network just in case it was a routing issue, but to no avail.

 

I also can ping the mgmt interface with no issues. The box is also still passing traffic.

 

Any help would be appreciated. I just upgraded it to 6.2r5

John Burns
2 REPLIES 2
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ScreenOS Firewalls (NOT SRX)

Re: isg-1000

‎05-17-2010 09:59 AM

hi

 

what browser do u use ? have y tried another browser ?

 

 

thanks

 

EL

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ScreenOS Firewalls (NOT SRX)

Re: isg-1000

‎05-17-2010 10:02 AM

Were you able to get access to it via the console?  If you can, you may want to check out the sockets and see if it's not being released.  I had issues with this in the past, which prevents me from accessing the box via CLI (telnet/ssh) or Web.  I tried deleting the sockets but it would not delete -- only fix was to reboot.  Later found out there was a bug in the firmware.  I can't remember specifics on the firmware though.  However, it did happen on a SSG platform.

 

-Mike