Training, Certification, and Career Topics
Training, Certification, and Career Topics

Cannot find my JNCIS-SEC certificate in my CertManager account.

07.18.11   |  
‎07-18-2011 02:15 AM

Good day Juniper employees,


Thank you for the previous help you rendered to me when I wrote my JNCIA-JUNOS exam.

I passed my JNCIS-SEC exam on July 8, but I have not seen my certificate in my CertManager e-mail  account since then.

Please kindly help me to sort this issue out.

Thank you.

Kunle Akinloye,
Network Security Analyst,
U.K.

13 REPLIES
Training, Certification, and Career Topics
Solution
Accepted by topic author kunle.akinloye
‎08-26-2015 01:27 AM

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

07.18.11   |  
‎07-18-2011 04:42 AM

This has been resolved with a private message.

 

Thanks,

Staci Robinson
Juniper Networks Certification Program

Kudos are always appreciated!
Highlighted
Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

07.18.11   |  
‎07-18-2011 05:51 AM

I logged in to https://learningportal.juniper.net/juniper/default.aspx to view my JNCIS-SEC certificate but it was not listed there (under My Training History). I have not seen my certificate yet.

Please help me to sort this out.

Thanks.

Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

07.18.11   |  
‎07-18-2011 07:14 AM

This has also been resolved.

 

Thanks,

Staci Robinson
Juniper Networks Certification Program

Kudos are always appreciated!
Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

07.19.11   |  
‎07-19-2011 07:32 AM
Can you also help me to get my JNCIS-SEC certificate? It is also missing in "My Training History" page
Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

07.19.11   |  
‎07-19-2011 08:09 AM

This has been resolved with a private message.

 

Thanks,

Staci Robinson
Juniper Networks Certification Program

Kudos are always appreciated!
Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

08.17.11   |  
‎08-17-2011 08:10 AM

 

Hi Staci,

 

I have also similar problem. Passed JNCIS-SEC couple weeks ago but did not renew my JNCIS-SEC or JNCIA certs. Could you help me to sort it out?

 

Thanks.

Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

08.17.11   |  
‎08-17-2011 08:13 AM

Hi hvk,

 

Can you please send us an email at certmanager@juniper.net and include your CertManager and/or Prometric ID so we can further investigate your issue?

 

 

Regards,

Tyler B
Juniper Networks Certification Program (JNCP)
--
Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

08.17.11   |  
‎08-17-2011 08:30 AM

Hi Tyler,

 

Sent you private message.

 

Thanks.

Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

08.17.11   |  
‎08-17-2011 08:36 AM

Thanks - we are investigating this issue in your account and will reply to the email you sent this morning as soon as we have a solution.

 

 

Regards,

Tyler B
Juniper Networks Certification Program (JNCP)
--
Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

05.21.12   |  
‎05-21-2012 10:59 AM

I have the same problem, I passed my JNCIS-SEC exam on May11, but I have not seen my certificate in my CertManager e-mail  account since then.

 

Cert Manager ID JPR52024

 

Please kindly help me to sort this issue out.

 

 

 

Thank you.

Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

05.21.12   |  
‎05-21-2012 11:09 AM

Hello,

 

Please, click on the link below for full instructions to access your eCertificate:

 

https://learningportal.juniper.net/juniper/user_activity_info.aspx?id=3327

 

Please, note that your eCertificate will not automatically appear or be emailed to you. You must follow the instructions by clicking on the link above to download and print a copy of your eCertificate.

 

 

Regards,

Tyler B
Juniper Networks Certification Program (JNCP)
--
Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

05.21.12   |  
‎05-21-2012 11:40 AM

Hello

 

In my Learning Portal Home > My Training History the JNCIS_SEC certificate does not appear

 

 

See only the JNCIA-JUNOS

 

I appreciate your help

Attachments

Training, Certification, and Career Topics

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

05.21.12   |  
‎05-21-2012 11:50 AM

Hello,

 

Please, send an email including your name and CertManager ID to certification-info@juniper.net if you require further assistance to access your eCertificate.

 

 

Regards,

Tyler B
Juniper Networks Certification Program (JNCP)
--