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Training, Certification, and Career Topics

Not working: Act now and get 50% off your professional-level exam

06.18.11   |  
‎06-18-2011 10:22 AM

Hi,

 

I received an email saying that I could get 50% of a JNCIP exam, but when I click on the link and enter my details, it says:

 

'We're sorry but the address you have entered is not found in our database, please check that you are using the correct address.'.

 

This is in spite of the fact that I specify the email address to which the offer email was sent (I have tried my other email addresses, but no luck).

 

 

Any ideas?

 

Thanks,

 

60 REPLIES
Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.18.11   |  
‎06-18-2011 12:18 PM
Ditto x 2 (me and a colleague)
Juniper Elite Partner
JNCIE-ENT #63, JNCIE-SP #705, JNCIE-SEC #17, JNCIS-FWV, JNCIS-SSL
Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.18.11   |  
‎06-18-2011 08:05 PM

Same here.

 

Liz any word on this?

 

will

 

Master ASE, JNCIS, MCITP, MBSP, MCSE+S, MCSE+E, ASE, JNCIA, MCTS, MBSS, CSA, AIS, MCP+I, JNSS, JNSA
Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.18.11   |  
‎06-18-2011 09:05 PM

Ditto.

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.19.11   |  
‎06-19-2011 08:04 PM

Thank you for letting us know about this issue. We are currently investigating any potential issues with the program and we'll work to resolve them quickly. I'll keep you posted as to our progress.

 

Thank you!

Jan LaTourette

JNCP Communications & Operations

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.20.11   |  
‎06-20-2011 10:46 AM

Hello All,

 

For those of you who are trying to download the 50% discounted voucher with this new promotion, please make sure that when you are downloading your voucher you use the same email address in the download form that you recieved the promotion direct mail piece. This is a requirement for accessing your voucher. If you did use the same email address, please respond privately to me with your email address and I will investigate your actual case.

 

Thank you,

Jan LaTourette

 

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.20.11   |  
‎06-20-2011 04:59 PM

Hi Jan,

       My email: Allen.Lin@optus.com.au. Please kindly help to check.

       Cheers.

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.20.11   |  
‎06-20-2011 05:54 PM

I am getting the same: sergey.uzhakin at gmail .  com

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.20.11   |  
‎06-20-2011 07:19 PM

Hi Jan,

 

i got the issue as well, please help

my e-mail ID is : masagung.nugroho@gmail.com

-= JNCIP-SP JNCIS-M/T JNCIS-ENT JNCIA-ER JNCIA-FWV JNSS-ANI JNSS-R=-
Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.20.11   |  
‎06-20-2011 07:27 PM

I have requested the voucher with the same email address and I get the following error.

 

We're sorry but the address you have entered is not found in our database, please check that you are using the correct address.

Thank You,

My email address is jimburris_mcse@msn.com.

Jim Burris
Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.20.11   |  
‎06-20-2011 08:35 PM

Dear Sir,

 

            I got the error as well.

 

My email is derek@hkbsd.com

 

Rgds

Derek

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.20.11   |  
‎06-20-2011 09:59 PM

Hi

 

I also get the same error.

 

My email address is radzi.kamarudin@gmail.com

 

 

 

Thanks

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.20.11   |  
‎06-20-2011 10:21 PM

Same error.

hilario[dot]martin@gmail.com.

 

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.20.11   |  
‎06-20-2011 10:49 PM

I experience the same problem

guvengucuyener@hotmail.com

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.21.11   |  
‎06-21-2011 12:00 AM

Hi Jan,

the same error - "We're sorry but the address you have entered is not found in our database, please check that you are using the correct address"

 

My email - eugene.aikashev@gmail.com

 

Thanks.

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.21.11   |  
‎06-21-2011 01:33 AM

Hi,

 

I got the same error when claiming 50% discount voucher for JNCIP

 

"We're sorry but the address you have entered is not found in our database, please check that you are using the correct address"

 

I am using the same e-mail address where mail is arrived. My e-mail is waqashameed2k4@hotmail.com

 

Kindly resolve the issue.

 

BR,

Waqas

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.21.11   |  
‎06-21-2011 04:40 AM

Can I get the Voucher as well?

 

s.nittala@gmail.com

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.21.11   |  
‎06-21-2011 05:05 AM

Thank you for the email address, I'll look into this for you.

 

Thanks,

Jan

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.21.11   |  
‎06-21-2011 05:08 AM

Hello Again!

 

Thank you all for your email addresses. We are looking into the issue for your specific cases.  Thank you too for your patience as we work through this issue.

 

Jan

Training, Certification, and Career Topics

Re: Not working: Act now and get 50% off your professional-level exam

06.21.11   |  
‎06-21-2011 06:26 AM

Hi !

 

The same problem with my e-mail address: kamil@derynski.net

 

Thanks for your help.