Training, Certification, and Career Topics
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Training, Certification, and Career Topics

Out of topic : Add authorization code in juniper account

‎02-10-2019 07:57 PM

Hi everyone, 

 

a few days ago, i had create juniper account and registered as guest user. Now, i want to add my company authorization code, so how can i add authorization code in my juniper account with same email? 

 

Thank you

1 REPLY 1
Training, Certification, and Career Topics

Re: Out of topic : Add authorization code in juniper account

‎02-10-2019 11:40 PM

Hi,

 

if you have a guest account, you need to contact Customer care by phone to have it changed to a end user or partner account. This is a known limitation to avoid users getting access by just entering a random serial number.

 

I helped one of my customers with this last week and it was effectuated less than 24 hours after initial contact.

 

Phone numbers for customer  care can be found here: https://support.juniper.net/support/requesting-support/


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Best regards,

Jonas Hauge Klingenberg
Systems Engineer, SEC DATACOM A/S (Denmark)