Hi Jlotag,
Ideally when the ICMP is allowed in system services Ping should work. Can you please help me with the below logs so that I can further investigate the issue.
+ RSI <request support information>
+ Kindly collect the traceoptions following the below steps:
Log into the SRX device and enter the configuration mode.
+ Specify the file that debugs will be stored for 'security flow' :
# set security flow traceoptions file flow-trace
This sets the file that for security flow debugging to the name flow-trace.
+Set the traceoptions flag:
# set security flow traceoptions flag basic-datapath
This sets the traceoptions to perform the basic...
+Use filters to reduce the volume of data
# set security flow traceoptions packet-filter f0 destination-prefix X.X.X.X
# set security flow traceoptions packet-filter f0 source-prefix Y.Y.Y.Y
+ Issue the commit to apply the configuration and exit the configuration mode. Logging starts after the commit.
# commit and-quit
+ Intiate the Ping and collect the outout of traceoptions:
# Show log flow-trace
Regards,
Rishi
JTAC
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